Extended Stay America - Amarillo - West

lisa 

on Expedia

9 years ago

Disappointed We stayed at the ESA in Amarillo West for one night while passing through the town. The pillows on the bed were the sorriest excuse for pillows I have ever experienced. My husband finally got his winter coat and used it for a pillow. I stacked 3 of the pillows together and it came close to being as good as one decent pillow. The continental breakfast consisted of packaged muffins and granola bars. I was just disappointed in the lack of selection compared to other hotels. 

Anonymous 

on Expedia

9 years ago

Under construction The area around the hotel is under development, so there are few conveniences. We found plenty of places for dinner the night of our arrival but NOWHERE convenient for breakfast the next morning. When we expressed our concern to the desk clerk, he offered to supply us with a coffee maker, some coffee, and two cups; we would not have known about these being available if we hadn't called the desk. Next morning we found that coffee and some muffins were in the lobby, another surprise. Either the desk clerk di... read more

Dom A. 

on Expedia

9 years ago

reserved a queen bed/not available I made reservations for a queen bed and when I arrived none were available. was given 2 double beds. That did not put a bright light on the stay. 

Anonymous 

on Expedia

9 years ago

In need of renovation Nice room with facilities for extended stay. Dirty elevators smell smoking. 

Todd 

on Expedia

9 years ago

Comfortable and Quiiet We just wish they'd come up with a more nutritious breakfast. 

Kay 

on Expedia

9 years ago

Close to interstate The hotel has a nice decor in the lobby and that's where it stops. The rooms are old and outdated. The beds were not comfortable and the floors were very loud. 

Ashley 

on Expedia

9 years ago

Like the kitchenettes! BUT.... Lack of cleanliness! Nothing wiped down and it took the staff 2-3 hours to bring us our requested kitchen utensils. Good thing we were not in a hurry or have other prior engagements. 

A. M 

on Expedia

9 years ago

Business trip It was convient for my work location. I could have had a little bit better room service. I have been here for 5 weeks already and my roomed has been cleaned twice. Guess if u stay long periods of time you don't get even weekly clean bedding/towels 

Carole R. 

on Expedia

9 years ago

good middle point stop for road trip The hotel was easy to find. They were ready do our arrival. A clean hotel. Breakfast to go was a bit bleak, but overall a good experience.