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Extended Stay America - Anchorage - Downtown
- Hotels
- Anchorage, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
108 E. 8th Ave., Anchorage, AK, 99501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place was perfect for a quick overnight from a late flight in to leaving to start the vacation the next day. Basic but clean and the blackout curtains sure helped on our first night!
Business response:
Dear daphne, thank you so much for your outstanding review. We are glad that everything went well during your stay and that we made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area. Sincerely, Hotel Management
The pool was out of order and the floors were dirty with construction materials even though there was no work being done during my stay. The staff was very friendly.
Business response:
Dear Keith, we are pleased to know that our staff's customer service met your expectations. However, we are sorry for your disappointment regarding the concerns mentioned. We regret any inconvenience and frustration this caused you, and please know we are grateful for your patience. It was a pleasure having you as our guest, and we hope to make your stay perfect the next time you are in the area. Sincerely, Hotel Management
We had rented two rooms for the night and didn’t discover till after we were back late from dinner that the air conditioner in one the rooms did not work. The guests in that room barely got any sleep all night because it was so warm. Followed up with hotel staff after stay and they gave us a substantial credit toward our room cost, which was appreciated.
Business response:
Dear robert, thank you for being our guest. It is good to know overall; you were pleased with your stay. We are sorry for the maintenance issue you experienced, and we are glad that our staff resolved this to your satisfaction. We look forward to having you as our guest again when your travels bring you back to the area. Sincerely, Hotel Management
The parking situation was terrible and the room had a very strange smell.
Business response:
Dear Kyle, thank you for your review of your recent visit to our hotel. We apologize for the inconvenience you experienced with the lack of parking spaces when you arrived. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. We have also shared your feedback with our housekeeping team to ensure the room i... read more
Our first night stay was pretty rough. Our room was on the first floor and all night we listened to a door being slammed closed. The next morning we realized our room was located by the laundry room and the door that leads to the front desk. It kept us up all night! When we checked in a hotel service cart was parked on the other side of the hall which I is like 3 fy wide and remained there for our entire stay. Seriously.. never moved. This property is located in a less than desirable area. Breakfast was a pack of oatmeal and... read more
Business response:
Dear Angela, thank you for reviewing your stay. We hope you will accept our apologies for the inconvenience caused to you due to the noise. We wish we had an opportunity to resolve this as we would have changed your room. Also, your feedback about grab-and-go breakfast is shared with brand leaders. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Alaska value I thought it was great for the money. Friends staying in different room thought it was not clean and falling apart. Remember to get hair dryer at front desk when you check in if you need it. Breakfast grab and go was pretty meager. Fruit would have been nice.
Property is basic lodging - nothing fancy. Facility is currently under renovation. However room furniture was a bit worn, as well.
Business response:
Dear Eric, thank you for your recent stay with us. We are glad to see you enjoyed your overall stay. However, we are sorry for the inconvenience due to the makeover of our hotel facilities. Nevertheless, we are excited about the final result and hope you will have the opportunity to enjoy our new accommodations later. Thank you again, and safe travels. Sincerely, Hotel Management
Room was clean. The room temperature was either too warm or too cold.
Business response:
Gregory, thank you for choosing Extended Stay America and for taking the time to post your review. We are glad you were pleased with our well-kept accommodations and that we were able to meet most of your expectations. However, we apologize for the inconvenience you experienced with the air conditioning unit in your guest room. We will address this with our maintenance team and make sure the problem is resolved immediately. Thank you again for staying with us, and we appreciate your business. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Anchorage - Downtown
How is Extended Stay America - Anchorage - Downtown rated?
Extended Stay America - Anchorage - Downtown has a 4 star rating with 1,141 reviews.
When is Extended Stay America - Anchorage - Downtown open?
Extended Stay America - Anchorage - Downtown is open now. It will close tomorrow at 12:00 a.m.