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Extended Stay America - Anchorage - Midtown
- Hotels
- Anchorage, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 E. 34th Ave., Anchorage, AK, 99503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
One reason we booked this property was the free shuttle to the airport. When we asked for it we were told they only had one van and it was broken. We had to take a cab to the airport. Other than that it we what we expected.
Business response:
Jim, thank you for being our guest at Extended Stay America. We're glad overall you had a pleasant time with us, but we're sorry for the inconvenience you had due to the lack of shuttle service. We have shared your feedback with the appropriate team to prevent such an incident from occurring again. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
I was unable to stay at the Extended Stay America-Anchorage, Alaska because once again, Expedia screwed up my reservation. They contacted me 3 hours after I was supposed to have checked in to let me know the property was not available. This is the 3rd time Expedia has booked me a hotel and then the reservation has fallen through at the last moment.
Business response:
Thank you for the review. We apologize for the predicament with your reservation and realize you must be frustrated. We recommend that you reach out to them for any assistance. We hope you will choose us the next time you plan a trip to our area. Sincerely, Hotel Management
The continental breakfast advertising was misleading..all that was available was coffee, cocoa packets and instant oatmeal packets. No fruit or muffins as advertised. Very disappointing.
Business response:
Thank you for your review, and it is nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Had to wait for someone ro come to the counter so we could check in. Went to get coffee and fruit in the morning, out of coffee and fruit.
Business response:
Thank you for being our guest. We are sorry for the issue you experienced at the time of check-in. Your feedback will be shared with the appropriate team members to improve our service going forward. Also, we are sorry for the inconvenience you experienced due to the shortage of our breakfast. We are reviewing this situation with our staff to ensure these items are always well stocked. Please revisit us so we can make it up to you. Sincerely, Hotel Management
No frills but it met our needs. We weren't in the room much, mostly out and about
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Great front desk. Worker was VERY, VERY busy at ch After we got checked in we liked our room very much! The front desk gentleman was great, but overwhelmed. It appeared as if he was the only person handling every crisis going on. So, check-in took longer than you would expect.
Business response:
Adam, thank you for choosing to stay with us. We're glad to know you liked your well-appointed room and that you were pleased with our courteous staff. However, we're sorry for the inconvenience you had at the time of check-in. Please be assured that we have discussed your feedback with the appropriate team for review and action. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Front desk staff was good. Clean but need some maintenance
Business response:
Thank you for choosing Extended Stay America. We're glad to know you were pleased with the service provided by our front desk associates and that you liked our well-kept property. We appreciate your valuable feedback and hope to have you as our guest again. Sincerely, Hotel Management
Kitchen faucet broken. Bath tub dirty. Phone wasn’t working. Sofa mattress was in bad shape. It was quite place. Larry the grave yard employee was great checking us in.
Business response:
Thank you for the review. We are happy you had a comfortable stay with us and also appreciate you mentioning our staff, Larry. However, we are sorry for the maintenance and housekeeping issues you experienced in your room. Your concerns with will be shared with the appropriate individuals to ensure a better experience going forward. We hope you will give us a chance to make it up to you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Anchorage - Midtown
How is Extended Stay America - Anchorage - Midtown rated?
Extended Stay America - Anchorage - Midtown has a 4 star rating with 1,181 reviews.
When is Extended Stay America - Anchorage - Midtown open?
Extended Stay America - Anchorage - Midtown is closed now. It will open at 7:00 a.m.