This profile has been claimed by the business owner or representative.
Extended Stay America - Anchorage - Midtown
- Hotels
- Anchorage, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 E. 34th Ave., Anchorage, AK, 99503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Didn’t like how we had to wait for the bed bugs to be taken care of. Especially how the staff complained they should’ve been reported ASAP but we were busy all day
Business response:
First of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We can understand your disappointment, and we are sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble our efforts. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. We appreciate your business and would welcome the opportunity to restore a favorable impression of our h... read more
I liked the fast internet. I did not like the smell of our room, it smelled of cigarettes and old people. I scrubbed the tub before taking a bath and it was disgusting like it wasn’t deep cleaned in a long time. The dishes we were given were not washed well either, they had food on them still.
Business response:
Thank you for being our guest. We apologize for the odor and cleanliness issues you had and regret that it caused you inconvenience. We have discussed your comments with our housekeeping team, and we will be more diligent in our efforts. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Not impressed with personnel Extended stay was very clean and nice small rooms. We had requested a smoking room which they no longer offer but were given what had to have been a smoking room due to all the cigarette burns on the carpet. Since we were staying additional nights, had to wait for clean towels and linens because the ones available were only going to rooms where there were no guests yet. The night counter lady was nit friendly or helpful in any way. We went out back door to smoke but since the door was broken, the... read more
Business response:
Michael, thank you for reviewing your experience at Extended Stay America. Although you had an overall comfortable stay, we apologize for the service issue and for the wait you experienced in receiving towels. Your feedback is shared with the concerned team as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
It was clean and comfortable.... I wasn’t looking for much more.
Business response:
Thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that we were able to meet for a restful stay. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Idk
Business response:
Dorothy, we are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Very comfortable. Near elevator convience. Friendly staff.
Business response:
Linda, we appreciate the fantastic review and we thank you for choosing Extended Stay America. Your comments were a pleasure to read; it is always nice having our devotion to service recognized! We hope to serve you again in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The room was OK stayed two nights the room do not get clean
Business response:
Thank you for choosing Extended Stay America. We are pleased to see you had a pleasant time with us, but we are sorry you were unaware of our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thank you again, and we hope to host you back in the future. Sincerely, Hotel Management
Our flight was delayed. We got there late and were treated very cordially. Nice to have wonderful staff.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Anchorage - Midtown
How is Extended Stay America - Anchorage - Midtown rated?
Extended Stay America - Anchorage - Midtown has a 4 star rating with 1,181 reviews.
When is Extended Stay America - Anchorage - Midtown open?
Extended Stay America - Anchorage - Midtown is closed now. It will open at 7:00 a.m.