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Extended Stay America - Appleton - Fox Cities
- Hotels
- Appleton, WI
About this business
Location details
4141 Boardwalk Ct., Appleton, WI, 54915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had just an okay stay at this hotel. THe most concerning aspect was the lack of staff present to help. In the morning (from 7- 9 am), there was a locked grail across staff welcoming center and no note about whether staff may be back or not. Similarly, arriving at night, the staff presence was minimal. The room was quite dated and worn, with stains over the outside and inside of the refrigerator and multiple stains in the bathroom. By the way, this hotel brand does not provide hand towels. Overall, I would not recommend th... read more
Business response:
Dear Guest, We regret to hear that certain aspects of your visit did not meet your expectations, particularly regarding team availability and the condition of the accommodations. Please accept our apologies for the inconvenience and frustration this may have caused. Guest comfort and attentive service are very important to us, and feedback like yours helps us identify areas where improvements may be needed. We also appreciate your comments regarding in-room amenities, as they help us better understand guest preferences. Than... read more
Everything perfect other then bring your own shower stuff!! I asked her some and they said. 9 am when someone comes in! I stated.. why I was there and that would not work since I was leaving B4 7am .. they brought me shower stuff! I'll be back!
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your terrific review. It’s wonderful to hear your stay was overall a great one, and that our team was able to step in and assist with your request despite the timing. Your feedback has been shared with our team as we continue to review how we communicate and provide essential items for guests with early departures. We truly value your comments and look forward to welcoming you back for another enjoyable visit. Sincerely, Hotel Management
Staff was great. Hotel needs updated stuff many people living there and lots of smoking right outside the only front entry door. Only 2 towels in the bathroom. Clean but could be way better
Business response:
Dear Guest, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. That said, we apologize that the property's overall condition didn't meet your expectations and for the inconvenience you faced near the entrance. This is not the kind of experience we strive for, and we appreciate your patience. Your comfort is important to us, and we will take your suggestions seriously as we strive to enhance our guest experience. We hope you will provide us with ... read more
Ok
Business response:
Dear Guest, Thank you for choosing us. We appreciate your feedback and hope your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return anytime your travels bring you this way. Sincerely, Hotel Management
They where friendly
Fairly good, yes
Business response:
Dear Guest, Thank you for sharing your feedback and letting us know your stay was fairly good. We’re pleased to hear that overall you had a positive experience, and we appreciate you taking a moment to acknowledge it. Your comments help us understand where we are meeting expectations and where we can continue improving to ensure every visit is fully satisfying. We hope to welcome you back soon and provide an even better and more comfortable stay on your next visit. Sincerely, Hotel Management
Super clean.
Business response:
Dear Guest, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Appleton - Fox Cities
How is Extended Stay America - Appleton - Fox Cities rated?
Extended Stay America - Appleton - Fox Cities has a 3.6 star rating with 1,382 reviews.
When is Extended Stay America - Appleton - Fox Cities open?
Extended Stay America - Appleton - Fox Cities is open now. It will close tomorrow at 12:00 a.m.