Extended Stay America - Appleton - Fox Cities

Business response:

Dear TRACEY,Thank you for sharing your feedback. We're pleased to hear that our accommodation met your needs for a quick overnight stay before your flight. We understand that convenience and comfort are important for such stays, and we're happy we could provide that. We hope to welcome you back for another restful stop in the future. Safe travels!Sincerely,Hotel Management 

Business response:

Dear Peter,Thank you for sharing your feedback. We sincerely apologize for the noise disturbances you experienced during your stay. We understand how important a peaceful environment is for a comfortable stay and regret that this was not the case for you. Your comments have been noted, and we will evaluate ways to improve soundproofing to enhance our guests' experience. We appreciate your patience and hope to have the opportunity to provide you with a more restful stay in the future.Sincerely,Hotel Management 

Business response:

Dear Jeffrey, Thank you for staying with us and for sharing your comments. We apologize for the inconvenience regarding the kitchenware in your room. At Extended Stay America, we strive to ensure a comfortable and convenient stay. Please know that plates and pots are available at the front desk upon request. We look forward to the opportunity to host you again in the future!Sincerely,Hotel Management 

Business response:

Dear Linda,Thank you for sharing your feedback. We’re glad to hear our accommodations met your needs for a clean and comfortable stay during your trip to the Packers game. Your satisfaction is important to us, and we hope to provide an even better experience on your next visit. Should you have any additional comments or suggestions, we’d love to hear them as we continuously strive to improve.Sincerely,Hotel Management 

Business response:

Dear Eduardo, Thank you for sharing your feedback. While we’re glad you appreciated the affordability and convenience of having a microwave and a kitchen, we’re sorry that your stay didn’t fully meet your expectations. We’re continuously working to improve our guests’ experience, and your comments help us identify areas for improvement. We hope to welcome you back in the future and provide an even better stay.Sincerely,Hotel Management 

Business response:

Dear Gina, Thank you for taking the time to share your feedback. We are sorry that the amenities provided did not meet your expectations. Our front desk team is always here to assist you with this. All the toiletries are complimentary and can be requested from the front desk anytime. We understand how these can make a stay more comfortable. Your feedback is valuable and will be shared with our team as we explore ways to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and exceed... read more