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Extended Stay America - Appleton - Fox Cities
- Hotels
- Appleton, WI
About this business
Location details
4141 Boardwalk Ct., Appleton, WI, 54915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s an ok stay but not fit for business It was an ok stay but not fit for business. It has dirt in the corners of the bathroom and towels are limited for 2 people on a 2 night stay with no housekeeping. And guest are expected to take their own trash out it’s not what it use to be.
Business response:
Dear Yi, Thank you for taking the time to share your thoughts. We sincerely apologize for the issues you encountered during your stay. We understand how important a clean and comfortable environment is, especially for business travelers, and we regret that the bathroom cleanliness and towel availability did not meet your expectations. Additionally, we recognize that the absence of housekeeping services and trash removal policies may have been inconvenient. Please know that we are addressing these concerns with our team to en... read more
The staff were very friendly! I felt safe and it was conveniently located to where I needed to go. I was surprised that for being an extended stay, there was a kitchen but no cups, plates, silverware, etc. A few suggestions for the room I stayed in would be to make sure outside of fridge is cleaned better, make sure smoke detector is not dangling from the ceiling and add some items to the kitchen so that people don't have to buy things to use the kitchen!
Business response:
Dear Sonia, Thank you for your generous review. We are glad to know that you liked our location and hospitality. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us. We enjoyed hosting your visit at Extended Stay America and hope to see you soon.Sincerely,Hotel Management
Other than the railing in bathroom falling off when I barely touched it our experience was good. Place was clean and staff were very friendly.
Business response:
Dear Alyssa, Thank you for sharing your experience. We are pleased to hear that you found the place clean and the staff friendly, as guest satisfaction is our priority. We are sorry to learn about the bathroom railing and will address this with our team to ensure it’s fixed. We are glad the rest of your stay was enjoyable, and we appreciate your feedback!Sincerely,Hotel Management
The staff was great. The property is a little worn out but it looks like they are putting some money in the property. They had just finished seal coating the parking lot and repainted.
Business response:
Dear Todd, Thank you for your review of Extended Stay America! We are thrilled to hear that you appreciate our great staff and have noticed the improvements we are making to our property. We are committed to enhancing our facilities and creating a more enjoyable experience for our guests. We look forward to welcoming you back soon to see the updates!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Appleton - Fox Cities
How is Extended Stay America - Appleton - Fox Cities rated?
Extended Stay America - Appleton - Fox Cities has a 4.2 star rating with 899 reviews.
When is Extended Stay America - Appleton - Fox Cities open?
Extended Stay America - Appleton - Fox Cities is open now. It will close tomorrow at 12:00 a.m.