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Extended Stay America - Arlington
- Hotels
- Arlington, TX
About this business
Location details
1221 N. Watson Rd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Guest, Thank you for your kind review. We’re thrilled you enjoyed your stay at Extended Stay America and appreciated our pet-friendly atmosphere and attentive service. Your recommendation to others visiting the Arlington area means a great deal to us, and we look forward to welcoming you back for another exceptional and memorable stay in the future.Sincerely,Hotel Management
Bed had pet smell, had sheets changed but smell in mattress. Room was clean other than that.
Business response:
Dear Guest, Thank you for taking the time to share your recent experience. While we’re glad you found the room well-kept, we regret that the bedding affected your comfort. Even with the linen change, we understand this impacted your ability to relax fully. Please accept our sincere apologies. We’re working closely with our housekeeping and maintenance teams to address this concern properly. Your feedback is valued, and we hope to welcome you back for a more comfortable stay.Sincerely,Hotel Management
Business response:
Dear Guest, Thank you for your kind review. We’re thrilled you enjoyed your stay at Extended Stay America and appreciated our pet-friendly atmosphere and attentive service. Your recommendation to others visiting the Arlington area means a great deal to us, and we look forward to welcoming you back for another exceptional and memorable stay in the future.Sincerely,Hotel Management
Average room Checking was quick and friendly. Room was ok. Maintenance was quick in resolving an issue with bathroom.
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that your check-in experience was smooth and that our team promptly addressed the issue in your bathroom. While we strive to provide higher comfort and service, we understand that your stay didn’t fully meet your expectations. Your comments are valuable to us, and we will continue working to enhance our guests’ experience. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
This stay was very pleasant, it was pet friendly and the service I got was one of the best I’ve gotten in any place…would recommend this stay to anyone around the Arlington area visiting
Business response:
Dear Guest, Thank you for your kind review. We’re thrilled you enjoyed your stay at Extended Stay America and appreciated our pet-friendly atmosphere and attentive service. Your recommendation to others visiting the Arlington area means a great deal to us, and we look forward to welcoming you back for another exceptional and memorable stay in the future.Sincerely,Hotel Management
Business response:
Dear Brian, Thank you for staying with us and for your thoughtful review. We’re delighted that Nic helped make your visit to Extended Stay America a memorable one. Our team strives to create a warm and welcoming experience, and your kind words mean a lot. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Business response:
Dear Brian, Thank you for staying with us and for your thoughtful review. We’re delighted that Nic helped make your visit to Extended Stay America a memorable one. Our team strives to create a warm and welcoming experience, and your kind words mean a lot. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Could use updating. The floors could’ve been cleaned better. Walked around in socks and they’re filthy. The tub drain needs to be cleaned out. While taking a shower, you stand in about three inches of water. Absolutely no kitchen accessories. Suck as silverware, dishes, pots. Couldn’t cook if I’d wanted too.
Business response:
Dear Guest, We are sorry your experience fell short of expectations and appreciate you highlighting the areas that need attention. Cleanliness remains a top priority, and your observations will be shared with our housekeeping and maintenance teams to ensure prompt attention. As our accommodations are designed for extended stays, kitchen essentials are available at the front desk upon request. We understand the inconvenience this may have caused and are committed to making meaningful improvements. Your feedback is important t... read more
Check in time was supposed be at 3pm. I arrived at the hotel office around 5pm and still had to wait for my room. The office worker said itll be ready at 530pm. I had no choice but to wait. Not using this hotel again. Shady looking characters on the complex.
Business response:
Dear Guest, Thank you for sharing your experience. We regret the delay you encountered upon arrival and understand how inconvenient this must have been. Your feedback is genuinely appreciated, as it provides valuable insight into areas where we fell short. We sincerely apologize for any discomfort caused during your visit. The concerns you raised have been shared with our team to help guide efforts that support a more positive guest experience. We hope to welcome you back for a smoother and more comfortable stay.Sincerely,Ho... read more
Frequently asked questions about Extended Stay America - Arlington
How is Extended Stay America - Arlington rated?
Extended Stay America - Arlington has a 3.1 star rating with 1,444 reviews.
When is Extended Stay America - Arlington open?
Extended Stay America - Arlington is open now. It will close tomorrow at 12:00 a.m.