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Extended Stay America - Arlington
- Hotels
- Arlington, TX
About this business
Location details
1221 N. Watson Rd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like it's location.It was near Globe Life Field and Six Flags.It was clean. The only problem was the toilet didn't flush most of the time. The breakfast consisted of coffee and oat meal. I wouldn't call it a breakfast.
Business response:
Dear Robert, Thank you for staying with us. We are committed to providing a comfortable and welcoming environment, and we regret that certain elements of your visit fell short of this goal. Your observations have been noted and will be shared with our team for evaluation. While we are pleased that you found aspects of the stay satisfactory, we recognize the importance of consistency in every detail. We appreciate you bringing this to our attention and hope to provide you with a more seamless and restful experience on your ne... read more
Very clean, felt safe, was quiet. I slept good.
Business response:
Dear Sydney, Thank you for taking the time to share your kind feedback. We are thrilled to hear you enjoyed your stay with us! Delivering a memorable and comfortable experience is always our top priority. We genuinely appreciate your support and look forward to welcoming you back soon for another exceptional stay at Extended Stay America. Sincerely, Hotel Management
The property was older, they had done some upgrades. My daughter said she had to kill a few bugs. I know that happens. It was nice enough. Nothing too fancy. The bed was kind of wobbly and the topper was really thick, so you sink into it. The bedding was itchy and the cleaner they use has a strong sent.
Business response:
Dear Ashley, Thank you for staying with us. We are committed to providing a comfortable and welcoming environment, and we regret that certain elements of your visit fell short of this goal. Your observations have been noted and will be shared with our team for evaluation. While we are pleased that you found aspects of the stay satisfactory, we recognize the importance of consistency in every detail. We appreciate you bringing this to our attention and hope to provide you with a more seamless and restful experience on your ne... read more
It was advertised that breakfast would be provided. But when I got there there was only oatmeal and coffee.
Business response:
Dear Guest, Thank you for sharing your thoughts. We regret that our grab-and-go breakfast did not align with your expectations. We strive to provide a pleasant start to each guest’s day and understand the value of a more varied selection. Your feedback has been shared with our team as we work to enhance our offering. We appreciate your understanding and look forward to the opportunity to provide a more satisfying visit in the future. Sincerely, Hotel Management
Fridge was all dinged up
Business response:
Dear Apple, Thank you for taking the time to share your feedback. We’re sorry to hear that the refrigerator in your room did not meet your expectations. Providing a well-maintained and comfortable environment is essential to us, and we regret any inconvenience this may have caused. Your comments have been shared with our maintenance team for prompt attention. We appreciate your input and look forward to welcoming you back for a better experience. Sincerely, Hotel Management
Excellent Experience Thank you.
Business response:
Dear Angelica, Thank you for taking the time to share your kind feedback. We are thrilled to hear you enjoyed your stay with us! Delivering a memorable and comfortable experience is always our top priority. We genuinely appreciate your support and look forward to welcoming you back soon for another exceptional stay at Extended Stay America. Sincerely, Hotel Management
could have been a bit cleaner
Business response:
Dear Pablo, It was a pleasure having you stay with us. We hope you enjoyed most of your visit. However, we apologize for any housekeeping oversights you encountered during your stay. Thank you for this valuable feedback. We will share your comments with our housekeeping team to ensure we are well-poised to serve you in the future. We hope to have another opportunity to provide you with a completely flawless visit the next time you are in the area. Sincerely, Hotel Management
Pricing was good. The room had a strong smell like curry. I know the rooms have kitchens are used. That room needs to be cleaned harder. The deluxe king was spacious and location convenient to activities in Arlington.
Business response:
Dear Guest, It’s great to hear you had a positive experience. We are glad our team made a lasting impression during your time at Extended Stay America. Your kind words mean a lot to us, and we appreciate you taking a moment to share them. We hope your next visit is just as enjoyable, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Employees not very friendly nor professional!
Business response:
Dear Pilar, Thank you for sharing your experience with us. We are sorry to hear that the service you experienced did not meet the courteous and professional standards we strive to uphold. Delivering respectful and attentive care to every guest is a priority, and it is disappointing to learn we fell short during your visit. Please be assured that your feedback will be shared with the relevant team members to support improvements. We appreciate you bringing this to our attention and hope you will consider giving us another cha... read more
Frequently asked questions about Extended Stay America - Arlington
How is Extended Stay America - Arlington rated?
Extended Stay America - Arlington has a 3.1 star rating with 1,444 reviews.
When is Extended Stay America - Arlington open?
Extended Stay America - Arlington is open now. It will close tomorrow at 12:00 a.m.