This profile has been claimed by the business owner or representative.
Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Pleasant That the hotel smells like Marijuana. The room was very dusty. The air unit was not working right and very loud. Na
Business response:
Dear Schetovia, Thank you for sharing your experience. It's important to us that all guests have a comfortable stay. We're sorry that certain aspects of your visit didn't meet expectations. Your comments regarding the air unit and the room's condition will be addressed to ensure improvements are made. We appreciate your input and hope you will consider staying with us again in the future. Sincerely, Hotel Management
Pleasant The pool wasn’t open and gym was also closed and the breakfast was a joke all false advertising Location
Business response:
Dear oliver, Thank you for your feedback. We're glad you liked the location. We regret that some amenities were not available during your visit and understand how this impacted your experience. We aim to provide clear information about what is currently accessible, and your input helps us improve communication. We appreciate your understanding and hope for another chance to provide a better stay. Sincerely, Hotel Management.
Good
Good Just the experience and the way the room smelled I guess the way I'll use the spray and in the hallways and elevator were dirty The room was okay cuz it had a yellow and microwave in the fridge Hood with the kitchen so I mean it's good the room
Business response:
Dear Barthelemy, Thank you for evaluating your stay. While we are glad you enjoyed your stay overall, please accept our apologies for not exceeding all of your expectations. Our housekeeping staff takes great pride in their services, and we regret any oversights on their part. Your concerns have been shared with the proper individuals, and we are grateful for the feedback. We would love for you to give us another opportunity to provide you with the seamless stay you deserve on your next visit to the area. Sincerely, Hotel Ma... read more
Very Good
Exceptional None The area
Business response:
Dear Clarence, Thank you for choosing Extended Stay America. We are pleased that our hotel's location was convenient for your visit. We strive to provide a great experience for our guests, and it's comforting to know you enjoyed your time at our property. We hope you are already planning another visit. Thank you again for your feedback! Sincerely, Hotel Management
Very Good The elevators wasn't working The location and price
Pleasant It was roach infested, the bathroom was dirty, cabinets and drawers in the kitchen were falling apart, bathtub was dirty It was nice to have a kitchenette and a comfortable bed
Business response:
Dear Summer, We are sincerely sorry to hear about the challenges you encountered during your stay. Cleanliness and maintenance are top priorities, and we apologize for falling short of your expectations. Please know that we take your feedback seriously, and we will address these issues promptly with our housekeeping and maintenance teams to ensure improvements are made. Your comfort and satisfaction are important to us, and we regret any inconvenience caused. We appreciate you bringing these concerns to our attention, and we... read more
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 4.3 star rating with 586 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.