Extended Stay America - Arlington - Six Flags

Business response:

Dear Luis Gerardo, Thank you for staying with us and providing your feedback. We love knowing how much you enjoyed your clean, spacious room and convenient location! Our team works diligently to ensure our property stays fresh and clean for our guests, so they will be happy to hear your comments. Thanks again for posting your review, and we look forward to having you back at Extended Stay America on your next visit to the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing us for your recent stay. We are pleased you enjoyed our excellent location and convenient in-suite kitchenette. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. Thank you for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely,... read more

Business response:

Dear Vincente, Thank you for sharing your thoughts about your recent stay. We are glad you enjoyed our spacious rooms and that our convenient location worked well for you. However, we apologize if your stay was anything less than perfect. We aim to welcome every guest to a clean, comfortable, well-maintained suite with excellent service. Your comments will be addressed appropriately as we continuously improve. Thank you for choosing us, and we hope to have the opportunity to host you again. Sincerely, Hotel Management