Extended Stay America - Asheville - Tunnel Rd.

Business response:

James, thank you for choosing to stay at Extended Stay America. We are glad to know you had an overall comfortable experience. That being said, we regret your disappointment with the lack of breakfast during your visit. We value your comments and hope you will come again so we can deliver you an exceptional experience. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only liked our comfortable accommodations and convenient location, but you found us to be a great value. We appreciate you being our guest and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Luis, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are sorry we missed meeting some of your expectations and regret the inconvenience caused. Your comment has been discussed with our housekeeping team to be more diligent going forward. Also, Your feedback will be shared with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will visit us again so that we can provide a much better experience. Sincerely, Hotel Management 

Business response:

Cyndi, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Thank you for your nice feedback about Extended Stay America. We are glad to know you liked our convenient location as well as spacious accommodations. We value your observation and hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Jason, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable stay, liked your refreshing property and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management