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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Your business is important to us! Thank you for staying with us
The noisy ac/heating unit, More cable channels desired, however, my visit was overall peaceful and relaxing.
Business response:
Thank you for taking the time to provide feedback about your visit to Extended Stay America. We are pleased to know you had an overall enjoyable stay. We are working with our maintenance team to make sure the noise issue with the AC is resolved immediately. Thank you once more for your review. We hope to welcome you again the next time you are in our area. Sincerely, Hotel Management
Business response:
Glad you enjoyed your stay! Please come back soon
Business response:
So glad we made a good impression! Thank you for staying with us!
Flushed no fewer than 20 Stink Bugs. Greasy table, dirty coffee cup in trash(not emptied).
Business response:
Thank you for being our guest. We are sorry for the difficulties you faced in your room. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our hotel, so the room you occupied will be professionally inspected and treated as a precaution. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management
Awesome Stay! My girlfriend and I came to Asheville for New Years Eve and had a great stay! The value for this room is great! We were only 1.5 miles from downtown, which was an easy $7 Uber ride away, or a 30 min walk. The staff was really accomodating. I asked for an extra pillow and they delivered. The room was definitely dated and worn, but CLEAN! For the price, you cant beat it! Its no Ritz Carlton, but for $81 for New Years night, it was more than worth it! We will definitely stay again in the future! I highly recommend... read more
Business response:
John, thank you for choosing Extended Stay America and for your recommendation. We are delighted you and your girlfriend enjoyed your New Year's stay and found us at a fair rate. We are also glad you liked our convenient location and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we look forward to welcoming you both back again soon. Sincerely, Hotel Management
Business response:
Thank you
It was a good hotel the only thing we were unhappy was that the rooms smell like cigarette other than that we were very pleased with our stay.
Business response:
Norma, thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the smoke odor you encountered in your room. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The staff were very friendly and helpful. The room was totally adequate. The location was excellent, convenient to highway access.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 4.2 star rating with 1,449 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.