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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I liked the staff very much.....They are always so pleasant and nice and polite to me.....There is nothing that I don't like about it
Business response:
Thank you for choosing Extended Stay America for your visit. We delighted that you mentioned our friendly, helpful staff. We pride ourselves on total guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management
Elevator not working. Free Wi-fi inadequate. Enough but two light bulbs burned out simultaneously my last night there. Final insult
Business response:
Thank you for staying at our hotel. We are really sorry for the maintenance issues you encountered while you were here and regret your visit was not a pleasant one. We have taken note of your feedback and have shared it with the appropriate individuals to ensure it is not repeated again. We do hope you give us another chance to prove that we have changed and take your comments seriously. Sincerely, Hotel Management
Buena ubicación, el hotel muy tranquilo. Los pasillos del hotel pueden estar más limpios. Al llegar cama estaba sucia, tenia pelos, el desayuno muy pobre nada caliente.
Business response:
Casbelis, thank you for being our guest. We are glad to read had a pleasant visit and that our location was perfect for your needs. However, we are sorry for the cleanliness issue you experienced in your room. Your feedback regarding the cleanliness of the bed will be shared with our housekeeping team so that they will be diligent in their work. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your comment as we plan our breakfast offerings. We... read more
I didn't like the gym equipment. The treadmill was really choppy and the incline didn't work.
Business response:
Thank you for the feedback. We are sorry for the disappointment you had with the gym equipment and regret the inconvenience it caused. Please know that our team is already working to make necessary repairs, as we are dedicated to avoid such problems moving forward. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
It was very clean! Also I enjoyed the quiet and safe area.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Pitiful breakfast. Waited for desk attendant to check in...was treated as if I was an inconvenience. Facilities were out of date, not very nice.
Business response:
Thank you for your review. We're sorry for the inconvenience you had at the time of check-in. You have our assurance we will learn from your situation, so we're better equipped to provide a first-rate experience to all of our guests. We also regret your disappointment with the overall condition of our property. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. Please consider giving us another opportunity the next time your travels bring y... read more
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 4.2 star rating with 861 reviews.
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.