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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room and staff are great. I think the breakfast needs some improvements
Business response:
Your review is the best performance measure we have, so thank you for sharing how much you liked our room as well as the efforts of our staff. We will make a note of your feedback about our breakfast as we plan any changes to our breakfast offerings. Thank you again for all of your great feedback. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Hotel for fitters The room was OK and clean, but the breakfast was cereal bars and coffee only. And the coffee was empty soon and not refilled. No hot water, because the boiler wasn't working. Wouldn't come again.
Business response:
Ingo, we are glad you were pleased with our room. However, we are sorry to learn our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. Thank you for being our guest, and we hope you will give us another opportunity to host you the next time your travels bring you this way. Sincerely, Hotel Management
Liked access to highway. Didn't like sticky floor in kitchenette.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to the highway. We have also alerted our housekeeping regarding the cleanliness of your room. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was clean and comfortable. The staff was nice. The shower was weak and the air conditioner was inconsistent. Also the elevator was out of order
Business response:
Lisa, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked our well-kept property and the service provided by our staff. Your comments regarding the shower and air-conditioning unit will be shared with our maintenance team so that corrective measures can be taken. We appreciate you bringing this to our attention and hope to have another opportunity to welcome you back to our hotel in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 3.3 star rating with 1,573 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.