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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Pavankumar, thank you for your visit. We are glad to see you had an overall pleasant stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Location wise, more convenient in alpharetta. Missing coffe machine and Bathroom door is jammed. Breakfast is just muffins. Overall. It's ok
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry we missed meeting some of your expectations and for the inconvenience you faced. Please know to ensure the cleanliness of the kitchenware, they are kept at the front desk and are delivered to your suite upon request. Also, we have alerted our maintenance team about the bathroom door, and they are fixing it immediately. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hote... read more
Good stay! Room had funny smell! The overall stay was good. The room smelled bad. I dont even know how to explain it but the room had a very funny smell that was not pleasant and it stayed the entire time I was there. That is really my only complaint!
Business response:
Mary, thank you for choosing to stay with us at Extended Stay America. We're happy overall you had a pleasant time with us, but we're sorry for theodor you experiencedin your room. Please know we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us.Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Mana... read more
Numerous stays here. Always a good experience. Nice staff and clean facilities.
Business response:
Kim, thank you for making us your home away from home. We're thrilled to know you loved the service provided by our excellent staff and that you were impressed with our well-maintained property.It was a pleasure having you as our guest and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Everyone was so friendly and the room was super clean
Business response:
Thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Floors sticky and dirty (white socks proof); had to replace stove/fan light. Joanne, manager, was great and Mary, front desk, helped make our stay easier and nicer! Might have stayed longer but they raised the rates strictly on account of hurricane evacuees! We evacuated from NC.
Convenient I truly enjoyed my stay! They beds are comfortable, rooms clean, everything is working order. Only problem I had was my key cards to the room kept un programming themselves. This hotel is within 5 miles distance of gas, food, malls etc. There is a gas station across the street if you don't want to drive
Business response:
Cassandra, thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked our convenient location close to many restaurants and other spots of interest. However, we are sorry for any inconvenience caused due to the key card issue. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Didn't like that some of the outlets didn't work in my room. The shower water pressure could have been higher. The hans soap wasn't very nice. Didn't have any glasses or bowls. The breakfast was pretty weak. However, it was pretty much the least expensive option in the area, which I really appreciate.
Business response:
Thank you for staying with us. We truly value your comments and opinions, and use them to learn and improve our service. We have taken note of your concerns and will discuss them with our team to review our current procedures and make changes accordingly. We appreciate you sharing your concerns and hope to have another opportunity to host you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 4.2 star rating with 877 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.