This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great for a long stay. The staff was wonderful. They had clean linen and towels for us. Thank you. We stayed here for more than 10 days. It’s was great for our long stay, since having the kitchenette allowed us to do some cooking to save money.
Business response:
Elia, it was a pleasure having you as our guest at Extended Stay America. We're glad to know you were impressed with the service provided by our excellent staff and that you liked your well-equipped room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I found a medical needle under the couch which made me very uncomfortable. The staff was very nice but that should have not happened.
Business response:
Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as our entire cleaning staff. We hope the positive aspects of your visit will encourage you to choose us again in the future. Hotel Management
Business response:
David, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Check in was great. We enjoyed our stay. However, we thought the breakfast that was provided would have had bowls for the oatmeal.
Business response:
Joe, it was our pleasure accommodating you at Extended Stay America and are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Monique, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
It was very comfortable stay. I like how I had my own kitchen appliances. Room was clean overall
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant stay with us and loved your well-equipped kitchenette. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Close to a main street, became really noisy 5am. Hard to sleep.
Business response:
Bob, thank you for evaluating your stay with us. We’re sorry you were disturbed by noise from the main street. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
I was expecting the rooms to be a little larger. The room was so tight the pull out sofa touched the dresser we had to climb over the bed to get into the kitchen. There was no linen in the room for the pull out we had to go down to guest service to obtain a sheet and was not given nor offered a comforter. I was highly disappointed and so was my guest.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered during your stay with us and regret the inconvenience it caused. We have shared your comments with the appropriate team so that we can make your next visit a memorable one. We appreciate your feedback and hope to see you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 3.3 star rating with 1,648 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.