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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Customer service was awesome, good area, the mattress didn't do any good to my back, but they are okay. Room was clean except the counter tops. In general the stay was pretty good.
Business response:
Eugenio, thank you for reviewing the Extended Stay America. We are glad to know you had a good stay and that you were impressed with the quality of service we provide. We have taken note of your feedback and hope to see you soon for an even better experience. Sincerely, Hotel Management
Economical stay. Even though there was a card stating someone reviewed my room for clenliness there was a dirty towel outside my door but worse there was one on the toilet tank which was wet and my guess it was used to wipe the toilet but was left on the tank. Overall the room was clean with that exception.
Business response:
Dave, we appreciate you for evaluating your experience at our hotel. Although you liked the affordable value we offer, please accept our apologies for the service issue. Your feedback is shared with our housekeeping team as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Andy, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
I like the cleanliness and kitchen facilities. I have one request please change the breakfast menu.
Business response:
Thank you so much for staying with us and for taking the time to give us your feedback. It's great to know you enjoyed your stay at Extended Stay America, and we loved having you. We value your feedback and look forward to your next visit! Sincerely, Hotel Management
Beautiful Quiet Hotel My family was very pleased with this hotel. It was clean and had a beautiful view of the pool. Even though we didn’t use it, it was cool knowing we had a full size refrigerator, a stove, table, and a pullout bed in the couch. The pool area was nice and the water was warm. The hotel was in a nice quiet area and just down the road are endless dining possibilities. Also the hotel is just the right distance from Atlanta. This will be our hotel of choice every time we come to Atlanta. Well done Hotels.com...... read more
Business response:
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was so good to have you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Nice room, clean, nice location, breakfast no good Very clean through out. Nice room set up. Nice quiet surroundings. Easy access to highways and restaurants and shopping. No daily room service though but I ok with that. Breakfast is no good, gets 2 stars and staff handling breakfast get 3 stars. Told all guests breakfast cut off 10:30 but several of guests came down 9:35am most food are gone. when asked them for more, they only supplied a 3,4 prepacked muffins and granola bars, claiming they don’t store much food there and ... read more
Business response:
Thank you for your feedback of the Extended Stay America. We are happy to know you liked your comfortable accommodation and that our location was ideal for your needs. However, we are sorry you were unhappy with our breakfast. Your comments have been discussed with our Brand Leaders as well as our team to be more consistent with our efforts. We hope to have the chance to welcome you back so we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 4.2 star rating with 877 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.