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Extended Stay America - Atlanta - Duluth
- Hotels
- Duluth, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3430 Venture Parkway, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk was so friendly! Rooms are very clean!
Business response:
Victoria, thank you for making Extended Stay America a part of your travel plans. It was amazing to know you have acknowledged your room to be immaculate and that you were highly impressed with the spectacular service provided by our associates. Your kind words are appreciated, and we look forward to hosting you for another outstanding stay. Sincerely, Hotel Management
Staff is very friendly. Walter and Randy are amazing.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you loved our courteous associates. We also appreciate you mentioning our staff members Walter and Randy, and we'll be sure to share your kind words with them. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
The outside was clean and neat. The front desk customer service was great. However, the room needed more attention. The carpet was filthy, slight odor, one of the drawers was missing and the bathroom sink was missing.. reported to the front desk, but no maintenance personnel on duty..
Business response:
It was a pleasure to have as our guest at Extended Stay America. We are delighted to read you had an overall satisfactory visit and liked our front desk service. We will also share your comments regarding the cleanliness of the floor with our housekeeping and maintenance teams so that they can take the necessary steps to ensure better experiences for our guests. We hope to have another chance to welcome you back in the near future. Sincerely, Hotel Management
I like the overall facilities I didn't have no problems. I don't have any bad things to say about it.
Business response:
Liz, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay Small television, small bathroom, old food and dirt under chair. No plates, silverware etc in kitchen area. Website did not state this had to be asked for. I went until the last night without these items and finally offered to pay for them and was told how to get them. Two different hotels with same name side by side, no way of telling which staying without stopping and asking.
Business response:
Thank you for the feedback. We apologize for the inconvenience you encountered in your room and with the lack of in-room amenities. We are also sorry for the cleanliness issues and have shared your comments with our housekeeping staff so that they can take the necessary steps. Also, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We will definitely follow up on your observation... read more
Frequently asked questions about Extended Stay America - Atlanta - Duluth
How is Extended Stay America - Atlanta - Duluth rated?
Extended Stay America - Atlanta - Duluth has a 4.4 star rating with 969 reviews.
When is Extended Stay America - Atlanta - Duluth open?
Extended Stay America - Atlanta - Duluth is open now. It will close tomorrow at 12:00 a.m.