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Extended Stay America - Atlanta - Duluth
- Hotels
- Duluth, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3430 Venture Parkway, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First Room was dirty and smell of smoke and the hedges coming out of the parking needs to be cut back
Business response:
Thank you for being our guest. Although our goal is to try and deliver guests with a clean and comfortable stay, we apologize this wasn’t you experience. Your feedback concerning the housekeeping issues has been shared with the concerned department, and we are taking appropriate steps to improve our future guest experiences. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Choose higher star horels We have wait moee than 15 minutes for check in. One of the staff was asking every step of check in to another staff.
Business response:
Thank you for choosing our hotel. We apologize for the challenges you experienced during check-in. Your comments show us where we have room to improve and rest assured, we will. We hope the rest of your stay was pleasant and hope you will come back to see us again. Sincerely, Hotel Management
This property is aging. The water pressure in the shower was very weak. The hotel smelled like old cigarette smoke, and you can see this hotel was built some time ago.
Business response:
It was disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We want to offer our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Duluth
How is Extended Stay America - Atlanta - Duluth rated?
Extended Stay America - Atlanta - Duluth has a 4.4 star rating with 969 reviews.
When is Extended Stay America - Atlanta - Duluth open?
Extended Stay America - Atlanta - Duluth is open now. It will close tomorrow at 12:00 a.m.