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Extended Stay America - Atlanta - Duluth
- Hotels
- Duluth, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3430 Venture Parkway, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property is aging. The water pressure in the shower was very weak. The hotel smelled like old cigarette smoke, and you can see this hotel was built some time ago.
Business response:
It was disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We want to offer our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
I called for an extra towel and was told they did not have any because they were being washed. Cleanliness of tub was eh. It was not a terrible stay but it it definitely was not impressive or one I will return to. (Hallway smelled of weed)
Business response:
Thank you for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. Please know we are working with our housekeeping team to make sure all procedures are being followed, so this does not happen again. Please give us another chance to redeem ourselves in the future. Sincerely, Hotel Management
Marginal at best Marginal. Room smelled awful. I wanted a room with two beds but got only one. Breakfast was almost non-existent.
Business response:
James, thank you for being our guest. We're sorry for not being able to accommodate in the room of your choice and for the odor you experienced while you were here. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can restore your confidence. Sincerely, Hotel Management
It was ok it could have been a better continental
Business response:
Rhonda, thank you for being our guest. We are pleased overall you enjoyed your stay. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
William, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Duluth
How is Extended Stay America - Atlanta - Duluth rated?
Extended Stay America - Atlanta - Duluth has a 4.4 star rating with 920 reviews.
When is Extended Stay America - Atlanta - Duluth open?
Extended Stay America - Atlanta - Duluth is open now. It will close tomorrow at 12:00 a.m.