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Extended Stay America - Atlanta - Duluth
- Hotels
- Duluth, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3430 Venture Parkway, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I called for an extra towel and was told they did not have any because they were being washed. Cleanliness of tub was eh. It was not a terrible stay but it it definitely was not impressive or one I will return to. (Hallway smelled of weed)
Business response:
Thank you for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. Please know we are working with our housekeeping team to make sure all procedures are being followed, so this does not happen again. Please give us another chance to redeem ourselves in the future. Sincerely, Hotel Management
Marginal at best Marginal. Room smelled awful. I wanted a room with two beds but got only one. Breakfast was almost non-existent.
Business response:
James, thank you for being our guest. We're sorry for not being able to accommodate in the room of your choice and for the odor you experienced while you were here. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can restore your confidence. Sincerely, Hotel Management
It was ok it could have been a better continental
Business response:
Rhonda, thank you for being our guest. We are pleased overall you enjoyed your stay. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
William, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Flexibility in booking and competent, friendly, honest staff and management. Didn't like the hotel policy or local ordinance that allows 'Ninja' Gwinnett County Police to disturb the Peace and come to my room unannounced to remove my visitor when I had planned to take him home after he had relaxed and rested for awhile. My visitor was humiliated, and I'm still quite upset about the entire situation. About 80% of the Gwinnett Police that I have met are LIARS!
Business response:
Thank you for taking the time to share your feedback. Although we are happy to know you liked our courteous associates, we are sorry for your disappointment with one of our hotel policies and the inconvenience caused to you and your visitor due to that. We value your feedback and hope you will give us the opportunity to host you again and provide you with the service you deserve. Sincerely, Hotel Management
Excellent room, not so excellent bed. The bed wasn't comfortable and the pillows were even worse. Loved the spacious room.
Business response:
Perry, we appreciate your evaluation of your stay at our hotel. A restful nights’ sleep is a must, and we regret knowing you were not able to sleep appropriately due to the discomfort with the bed. However, we are glad the spaciousness of your room and other aspects made up for this inconvenience. It was a pleasure to have you as our guest, and we look forward to serving you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Duluth
How is Extended Stay America - Atlanta - Duluth rated?
Extended Stay America - Atlanta - Duluth has a 4.4 star rating with 969 reviews.
When is Extended Stay America - Atlanta - Duluth open?
Extended Stay America - Atlanta - Duluth is open now. It will close tomorrow at 12:00 a.m.