Extended Stay America - Atlanta - Gwinnett Place

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel. We apologize for the service problems you encountered during your stay. Your total satisfaction is always our top priority and we failed to show you that. Please know we are reviewing your concerns to improve our future guests' experience. We appreciate your constructive feedback and hope we have the chance to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

James, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay with us. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite on your request. We hope this did not deter you from choosing us to again when you are in our area. Sincerely, Hotel Management 

Business response:

James, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

James, it is nice to read your stay with us was enjoyable on every front. We are delighted to see you loved your well-kept room and that you also enjoyed the service delivered by our associates. Thank you again for the great review. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Business response:

Misuk, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management