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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Good area outside of Atlanta. Seems pretty safe and well developed with hotels and restaurants near the Infinite Energy buildings. Very clean hotel, nice beds, friendly staff, and decent pricing. Only downsides were the TV quality, small bathrooms, grungy elevators (clean but used and abused), and some of the drawers were broken. I’d definitely recommend this place. Very good for the price!
Business response:
Thank you for the review of Extended Stay America. We are delighted to know you were impressed with the convenience of our location and that we were able to meet your expectations at a great price. However, we are sorry for any inconvenience caused to you. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Comfortable in Peace!!! I had a great time you can't judge a book by its cover and front desk was amazing the power went out and she still gave us the best service ever
Business response:
Kesha, thank you for reviewing your stay at Extended Stay America. We're glad to know you enjoyed your stay with us and that the service provided by our associates went a long way in making your stay a memorable one. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Loud The hotel itself was decent, but the beds were horrible. When we removed the couch cushions to pull our the sofa bed, it was full of trash. The mattresses on the beds were super old and flimsy. The windows were so thin you could hear the interstate traffic as if you were outside. The wind was also howling and was blowing in through the windows. I wouldn’t stay here again.
Business response:
Heather, you are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, H... read more
Business response:
Christian, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
over night stay The checking very very long.
Business response:
Bobby, thank you for taking the time to review your experience at Extended Stay America. We are glad to learn our service along with our facilities were to your satisfaction. However, we are sorry for the inconvenience caused to you. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Room was supposed to had been nonsmoking however there was the undeniable smell of smoke once I opened the door. Asked the front desk to bring air freshener and all they did was spray a few sprays. (Didn’t help much) However- management did offer to give us another room but we declined due to needing 2 side by side rooms, so that was very generous. Check in took longer than normal, about 20-25mins. Breakfast could definitely improve. I’ve staued here twice now & it’s a great place. Great location & staff is great. Would defi... read more
Business response:
Thank you for returning back and being our guest. We are glad you liked our location and that you were happy with the service provided by our team. However, we apologize for failing to provide you with a perfect stay. Your feedback is noted, and we will surely try improving our the quality and offerings of our room and breakfast. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,561 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.