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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was supposed to had been nonsmoking however there was the undeniable smell of smoke once I opened the door. Asked the front desk to bring air freshener and all they did was spray a few sprays. (Didn’t help much) However- management did offer to give us another room but we declined due to needing 2 side by side rooms, so that was very generous. Check in took longer than normal, about 20-25mins. Breakfast could definitely improve. I’ve staued here twice now & it’s a great place. Great location & staff is great. Would defi... read more
Business response:
Thank you for returning back and being our guest. We are glad you liked our location and that you were happy with the service provided by our team. However, we apologize for failing to provide you with a perfect stay. Your feedback is noted, and we will surely try improving our the quality and offerings of our room and breakfast. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Sara, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Review It was very pleasant
Business response:
Desmond, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Sara, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Not good breakfast
Business response:
Thank you for staying at Extended Stay America. We are pleased to know you had a pleasant time with us, but we are sorry you were unhappy with our breakfast offerings. Your feedback will be shared with our brand leaders to determine new breakfast choices. Thank you again, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
dont like the breeakfast. that is the worst one i have ever ate. no fry egg, no yogurt, no fruit, no bacon
Business response:
Kai, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. Also, we will share your feedback with our Brand Leaders to determine new breakfast offerings. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
The staff was very friendly and eager to assist. The location was convienent and easy to find.
Business response:
Thank you for the 5-star review of Extended Stay America. We are happy to know you were awed by our spectacular hospitality and enjoyed the convenience of our location. Thank you once more for being our guest, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
The facade of the building was inviting, but inside the lobby area needed some tlc, seems somewhat worn.
Business response:
Thank you for sharing your nice rating. Although you had a pleasant stay we apologize for falling short of your expectations for a perfect stay. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,519 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.