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3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I would stay againy🏸🏄♂️ It was a clean well kept hotel. The rooms where plenty big enough for 2 - 3 adults to be in for a few days. The staff was kind of short especially when there was a group that appeared the woman at the desk friends. I would stay here again
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room and hospitality made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
CONS It was my first time at an Extended Stay hotel and the staff didn't wait on me the way a hotel would. I had to contact the staff for more towels, their was no daily room service offered to me, and their was no free breakfast. PROS The staff was always pleasant with me when I was in the lobby. Their is a coffee bar (if you're a heavy coffee drinker). The trash room (at the end of the hall) is a great idea. The Vacuum effect of the room keeps smells trapped inside (also a great idea). The small electric stove is the prima... read more
Business response:
Thank you for being our guest. We are pleased to know you enjoyed several aspects of our hotel and had a pleasant time with us. However, we are sorry we missed meeting some of your expectations. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Your concern in regard to the breakfast offerings will be shared with our brand leaders to determine new breakfast ... read more
Very good. Excellent service. We got there en Christmas day and Terry at the Front Desk received us soo nicely and attended everything we needed so good that night and all the days of our stay. She made sure we got a clean and confortable room and we did. And every morning she was still there ready to help with everything. Thank you very much. The room we got had a fridge, microwave, stove, iron, iron table, even hair dryer. The hotel has a gym and a laundry room but I did not have time to use them. The hotel provided granol... read more
Business response:
Mariana, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your compliments with the team especially Terry. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Love the stay
Business response:
Robert, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The property was clean and comfortable... There was no garbage can in the room was my only issue
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your clean and comfortable accommodations. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Juan, thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America. Sincerely, Hotel Management
I enjoyed he weight room and breakfast....was really bummed about not having any cartoon channels
Business response:
We appreciate you for choosing Extended Stay America. It feels good to know you had a peaceful stay with us and that you could start your day with our delicious grab-and-go breakfast offerings. However, we regret the inconvenience you had with the television channels. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.