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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
William, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Super convenient I stay here everytime I come to Georgia. I'm from Baltimore it's good priced and close to my kids. Also close to alot of shops and stores within walking distance.
Business response:
Thanks for the review of Extended Stay America. We are delighted to know you liked our convenient location and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon. Sincerely, Hotel Management
El desayuno nunca existió
Business response:
Jean, thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Good part - Room was very clean and also comfortable. Bad part - Most of the staff was really rude. Orbitz site mentioned that breakfast was included. Thats wrong. They had few muffins, chewy bars left near coffee machine and that was the breakfast. Coffee was available only during the breakfast hours. There were no coffee maker in room as well. Water fountain was also broken.
Business response:
Bobby, thank you for reviewing our hotel. We’re glad to know you liked your well-kept room, but we’re sorry for the service issues you encountered and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have discussed your concerns with our team to remind them our main goal is to provide outstanding customer care to our guests. We will also share your feedback with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will cons... read more
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
Great location! Majority of the staff very pleasant, others could use more Customer service training... Room itself was very clean,and nice unfortunately the elevators needed maintenance daily that was an inconvenience. But overall good place for the price.
Business response:
Thank you for choosing us. We are glad you liked our location and that you had a pleasant stay with us. However, we regret the inconvenience caused. Our engineering team is working on your feedback regarding the issue with the elevator. Your comments are appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
Yes I liked the property and the staff............
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our well-kept property and were impressed with our courteous associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
The room wasn’t cleaned and the sofa broken. The people was noisy.
Business response:
Nicole, we are sorry for the cleanliness issues you encountered and that your stay was disturbed due to the noise. We wish we had the opportunity to resolve this while you were here, as we would have done our best to make your visit a comfortable one. Also, we have asked our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.