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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good stay Stay was great! However there was a horrible stench throughout the hotel of fish.
Business response:
Alexis, thanks for choosing Extended Stay America for your stay. We are pleased to know your stay with us was enjoyable, but we are sorry for the odor issues you experienced while you were here. We have shared your concern with our housekeeping team to be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice quiet clean hotel Hotel was fine. The front desk staff was very friendly and helpful. Hotel is located right off the interstate and easy to find. The room was clean (except for under the beds) - each room has a fridge and a place to cook meals. For their grab n go breakfast there are small items: Coffee, muffins and granola bars. For the price this was perfect for our stay.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you liked our convenient location and had an overall good stay. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Poor service. Room has not been well prepared. I have to ask for toilet paper, shampoo and beddings for sofa bed.
Business response:
Cindy, thanks for being our guest. We apologize as we didn’t explain our hotel policy to you on arrival and the housekeeping issue you encountered while you were here. Since we are an extended stay property, our guests often bring their personal items for their use. Toiletries and other items but these are also available upon request at the front desk complimentarily. Your feedback is shared with our housekeeping team to be more diligent going ahead. Please consider giving us a chance to improve our impression on you on your... read more
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Convenient and affordable hotel Easy check in and check out, comfortable room. Missed the continental breakfast because we slept in.
Business response:
Nikki, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.