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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
The staff was very friendly and eager to assist. The location was convienent and easy to find.
Business response:
Thank you for the 5-star review of Extended Stay America. We are happy to know you were awed by our spectacular hospitality and enjoyed the convenience of our location. Thank you once more for being our guest, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
The facade of the building was inviting, but inside the lobby area needed some tlc, seems somewhat worn.
Business response:
Thank you for sharing your nice rating. Although you had a pleasant stay we apologize for falling short of your expectations for a perfect stay. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Amazing stay It was amazing q
Business response:
Tomiwa, thank you for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management
I would stay againy🏸🏄♂️ It was a clean well kept hotel. The rooms where plenty big enough for 2 - 3 adults to be in for a few days. The staff was kind of short especially when there was a group that appeared the woman at the desk friends. I would stay here again
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room and hospitality made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
CONS It was my first time at an Extended Stay hotel and the staff didn't wait on me the way a hotel would. I had to contact the staff for more towels, their was no daily room service offered to me, and their was no free breakfast. PROS The staff was always pleasant with me when I was in the lobby. Their is a coffee bar (if you're a heavy coffee drinker). The trash room (at the end of the hall) is a great idea. The Vacuum effect of the room keeps smells trapped inside (also a great idea). The small electric stove is the prima... read more
Business response:
Thank you for being our guest. We are pleased to know you enjoyed several aspects of our hotel and had a pleasant time with us. However, we are sorry we missed meeting some of your expectations. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Your concern in regard to the breakfast offerings will be shared with our brand leaders to determine new breakfast ... read more
Very good. Excellent service. We got there en Christmas day and Terry at the Front Desk received us soo nicely and attended everything we needed so good that night and all the days of our stay. She made sure we got a clean and confortable room and we did. And every morning she was still there ready to help with everything. Thank you very much. The room we got had a fridge, microwave, stove, iron, iron table, even hair dryer. The hotel has a gym and a laundry room but I did not have time to use them. The hotel provided granol... read more
Business response:
Mariana, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your compliments with the team especially Terry. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
dont like the breeakfast. that is the worst one i have ever ate. no fry egg, no yogurt, no fruit, no bacon
Business response:
Kai, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. Also, we will share your feedback with our Brand Leaders to determine new breakfast offerings. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 3.4 star rating with 2,684 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.