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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The beds and bathroom were very clean, mist importance to me
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We’re pleased to hear that the cleanliness of the beds and bathroom met your expectations, as we understand how important that is for our guests. At the same time, we’re sorry if other aspects of your stay did not leave the same impression. We hope to have the opportunity to welcome you back and provide a more well-rounded stay in the future. Sincerely, Hotel Management
Clean room, left at 3:45am so didn’t have breakfast, staff helpful
Business response:
Dear Guest, We are pleased to know you found your accommodations well-maintained and that our team made your stay even more memorable. We understand your early departure didn’t allow time to enjoy the breakfast offerings, though we hope to have the opportunity to welcome you again for a more comfortable visit. Thank you for choosing Extended Stay America. Sincerely, Hotel Management
Staff was very nice! The property itself was essentially falling apart. In a suite room with refrigerator and stove; there were no utensils, no bowls, no coffee maker, no cups or glasses, no plates, no nothing.. I did ask the staff and there is no ice in this facility nor ice bucket to even carry it in. Breakfast is a stale muffin with a coffee dispenser.. If it weren’t for the wonderful staff, I would have left and asked for my money back!
Business response:
Dear Guest, We appreciate you sharing both what worked well and where your experience could have been improved. While we’re glad to hear our team made a positive impression, we’re sorry that the overall condition of the property and available amenities fell short of expectations. We understand how disappointing it must have been to find the suite lacking basic items and conveniences, along with limited breakfast options. Your feedback has been shared with our team so we can take a closer look at these areas and improve the o... read more
Struggling on the maintenance front. New beds but wobbles lol.
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.6 star rating with 2,167 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.