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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I think the need to offer more
Business response:
Dear Sylvia, Thank you for sharing your thoughts with us. We truly appreciate your feedback and understand your concern about the need to offer more. Our team is always working to enhance our guests’ experience by improving amenities and services to better meet expectations. Your comments help us identify areas for growth and ensure every stay is more enjoyable and comfortable. We hope you will notice positive changes on your next visit and give us another opportunity to serve you better. Sincerely, Hotel Management
For the price it was a great. My only complaint was that the kitchen floor was really sticky, but it was nice to have a full fridge and microwave with stove top. I would recommend bringing a keurig as there isn't any coffee option i the room. Still 4 out of 5 overall.
Business response:
Dear Matt, Thank you for choosing Extended Stay America. We are pleased to know you enjoyed the convenience of the in-room amenities, which help make an extended stay more comfortable. We regret that the cleanliness of your room did not meet your expectations, and we will share them with our team as they help us improve. We also appreciate your suggestion about coffee options. Guest comfort is our top priority, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Needs updating..
Business response:
Dear Sandy, Thank you for taking the time to share your feedback. We truly appreciate your observations regarding the need for updates, as we continuously strive to enhance our property and guest experience. Your comments help us identify areas where improvements are necessary, and we are actively evaluating ways to ensure our rooms and facilities meet the highest standards of comfort and modernity. Please know that your input is taken seriously, and we are committed to making your future stays even more enjoyable and up-to-... read more
I was visiting my son that is a student at Kennesaw State and this property was very close to the school. Shopping and great food close by
It was fine for the night but it was very questionable. We had old blood in our room and a very dirty bathroom. The A/C barely worked but it was fine for a one night stay
Business response:
Dear Taylor, Thank you for taking the time to share your feedback with us. While we are glad your stay was manageable for the night, we are deeply concerned about the issues you encountered, including the condition of the bathroom, the A/C performance, and most importantly the unacceptable cleanliness concerns you described. Please accept our sincere apologies, as this is not the standard we strive to maintain. Your comments have been shared with our housekeeping and maintenance teams for immediate attention. We truly value ... read more
the Wi-Fi constantly disconnects
Nice
A keeper We have been traveling for business for 30 years. This ESA is the nicest property that we have stayed at for a long time. This will be a repeat stay!
The property was pet friend my only real issue was the noise the refrigerator kept making.
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.5 star rating with 2,047 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.