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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smiles and attention to guest
It seemed like long term housing for a lot of the guests. Not family oriented. It wasn’t very clean, there were stains on the carpet, broken flashing into the lobby, and wear and tear basically everywhere. Definitely needs updating. But, it was inexpensive and close to restaurants.
Not bad! For the price this is a good option if you are in the area. Obviously it’s a budget motel so you know what you’re getting into, but it was quiet, relatively clean, and no bed bugs- that’s all I care about in a motel. 7.5/10
Business response:
Dear Alex, Thank you for choosing Extended Stay America and for taking the time to share your remark. We're glad to hear that you found our hotel to be quiet, clean, and pest-free. We appreciate your honesty and will consider your comments as we continually work to improve our facilities and services. We strive to provide the best value for your hotel experience and appreciate your feedback. Thank you again for your stay and your input. We hope to welcome you back. Sincerely, Hotel Management
Staff was very pleasant and over all cost was fantastic. Bed was comfortable. Coffee at front desk was also good. However, hotel itself was very outdated and in need of help. Rooms were damp (everything felt wet), carpet was dirty (left dirt on your feet), furniture dated and scratched. Alarm clock woke me up at midnight. Ladies be forewarned but no hairdryer in rooms. Luckily front desk had one for me. Guess you get what you pay for… overall ok place to sleep on a long road trip. Again, staff was pleasant.
Business response:
Dear Guest, Thank you for sharing your feedback about your recent stay with us. We're glad to hear that our staff was pleasant and that you appreciated the affordable cost. It's also nice to know you enjoyed the comforts of the bed and the complimentary coffee. However, we apologize for the issues you experienced with the hotel's condition, and we will take your feedback seriously to update and maintain our property. We'll continue to strive to improve and hope you'll consider staying with us again. Sincerely, Hotel Manageme... read more
There were no plates, silverware, cups, coffee maker, pots & pans, utensils. For an extended stay hotel with a full kitchen, the kitchen is useless without those items. Otherwise, it was fine
Business response:
Dear Guest, Thank you for choosing us. It is nice to know you were pleased with your stay and had a pleasant time. However, we regret that you were unaware of the hotel's policy on kitchenware. To ensure cleanliness, we keep the dishes at the front desk and deliver them on request. We will instruct our front desk to inform all guests of our policies during check-in to prevent such disappointment. We'll use your feedback to improve our services and provide a better experience for future guests. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.6 star rating with 2,148 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.