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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first night there was beeping going on outside from 7:00 p.m. till 10:00 p.m.. I called the desk of which they weren't concerned about! The TVs would be on and then pop off then back on. When I called the desk and told them about it they told me I could change the room that I settled into for 3 days! With that statement they couldn't even tell me that another room would be any different. Other than that I like rooms.
Business response:
Dear Larry, Thank you for choosing our hotel for your recent accommodations. We are truly sorry you felt our staff was not responsive. Our team takes great pride in delivering outstanding customer service to each guest; therefore, we apologize this was not your experience. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. Thanks again for being our guest. Sincerely,Hotel Management
Front desk staff very helpful and nice.
Business response:
Dear Lakeia, Thank you for choosing Extended Stay America. It is wonderful to read that we exceeded your expectations and that you were especially happy with our staff. We will share your appreciation to the staff as this was more than a reward. It was a pleasure hosting your visit, and we look forward to seeing you again soon.Sincerely,Hotel Management
I’ve stayed at this hotel multiple times and I am always pleased with my stay. Rooms are very clean, appliances work, quit, and in a good location!
Business response:
Dear Jessica, Thank you for taking the time to share your excellent review. Our goal is to provide an outstanding stay to our guests with every aspect of our hotel. Therefore, we are delighted you enjoyed everything we have to offer. We want to thank you for being our continued guest, and we appreciate you highlighting our great location and clean, comfortable suites. It was a pleasure having you with us. We hope you will choose us again for another seamless experience next time your travels bring you our way.Sincerely,Hotel... read more
Near good dining.
Business response:
Dear John, Thank you for sharing your excellent feedback with us. Our goal is to provide a seamless experience for our guests. Therefore, we are thrilled to read you enjoyed every aspect of your stay. We appreciate you highlighting our convenient location for fellow travelers. Thank you for choosing Extended Stay America. It was a great pleasure having you with us, and we hope you will revisit us soon.Sincerely,Hotel Management
Great staff!
The staff was friendly and helpful, and the service was good. My only negative about the property is that it needed updating - there's a bit of a musty smell.
Business response:
Dear Freida, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. However, we are sorry about the issues you mentioned and will follow up with the concerned team to improve these areas as the earliest. We hope you stay with us again the next time you visit the city. Sincerely,Hotel Manage... read more
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.6 star rating with 2,067 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.