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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Conditions are deteriorating at this location. The staff is great! Most negative things are beyond their control. The WiFi is constantly out or unstable, the cable is unreliable at best, the TV guide never works, and the cleanliness has decreased over the past few weeks. Currently, there is someone in a nearby room smoking marijuana and the smell is very loud. This may not be the best spot for a business person concerned about wifi access and negative drug screens.
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We have noted your comments regarding the cleanliness and internet issues you had during your stay. We will immediately address these issues with our team to ensure necessary changes are made to solve these problems. We are happy that our ... read more
Muy limpia. Sencilla, pero adecuada para lo que queriamos.
This was a last minute reservation for one night. Booking was simple, and every stage was straightforward. Expectations weren't too high since it was extended stay, but still overall better than anticipated. Downside: gentleman smoking just outside the main entryway, and the very obvious odor of another smokable substance abounded. Undetectable on our floor. The room was spacious, clean, and neat. Very minor cosmetic things, but not deal breakers. For the price and type, a solid stay.
Business response:
Dear Edward, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased that you found our rooms to be a relaxing retreat and that we could exceed your expectations for a great price. We are grateful for each of your comments as we continually strive to improve our guest experience. We look forward to accommodating you again whenever your travels bring you to the city. Sincerely,Hotel Management
Comfy works! Always pleasant to stay at a hotel With a kitchen. Comfy bed, OK towels,nice black out curtains. Only complaint- you can hear your neighbors!
Great
Business response:
Dear Tavorn, Thank you for choosing Extended Stay America. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
The hotel is old, had a bad odor and room need an update. Carpets stained. I would not stay here again.
Business response:
Dear Elizabeth, Thank you for being our guest. We apologize for your concerns about the carpet in your room; thank you for bringing this to our attention. We are also sorry you felt our room needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.6 star rating with 2,067 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.