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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Freezer / Fridge Prob but + otherwise This is my go to when I need to visit the Kennesaw area. Staff is always pleasant as well as the rooms clean. This visit there was a terrible sound while I was trying to sleep. Couldn’t figure out what it was. Low and behold it was the refrigerator/ freezer. Room 229. It was reported to the front desk staff this morning.
Friendly staff
Business response:
Dear Tondolyn, Thank you for choosing Extended Stay America. It is nice that you were happy with your visit and had a wonderful time with our staff. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Management
Suite was very comfortable, staff friendly and helpful, and quiet atmosphere. Made stay very relaxing.
No ice machine? Door proped in rear of building?
Business response:
Dear Brian, Thank you for staying with us and sharing your review. We are sorry to learn about the inconvenience with the lack of an ice machine and the door being propped open. We will address these issues with our team to ensure that proper amenities are available and that safety and security measures are followed. Your comfort and satisfaction are our priorities, and we appreciate your understanding as we work to improve our services. We hope you will consider staying with us again so we can provide you with the seamless ... read more
Quiet, but not kept up well. Had water outage that wasn't communicated very well. No ktichen table chairs in room. Doesn't make sense for an extended stay. Had to use break room chair. Had to ask for kitchen dishes. All common areas had debris on the ground. Just very unprofessional all around.
Business response:
Dear Chris, Thank you for taking the time to review your stay. It is nice to know you had a pleasant time and were pleased with our location. However, we are very concerned about your experience and are genuinely sorry we did not meet your expectations. Our top priority is a clean, comfortable suite; we will work with our staff to ensure this is an isolated issue. Our team is already at work to fix the problem. Please give us another chance to provide you with the stay you deserve the next time your travels bring you our way... read more
My hotel stay Friendly staff
Business response:
Dear Tondolyn, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management
Good stay It was a good stay for a short time, everything was clean and staff were nice. It just had a funky smell.
Clean and quiet Very friendly staff! Stayed during a week night and the room/floor was quiet. Pleasant and convenient place to stay!
Business response:
Dear Bill, Thank you for staying with us and sharing your experience with fellow travelers. We are glad you enjoyed your stay and loved the hospitable service our team provided. Moreover, we're pleased that you loved the cleanliness and quietness of our accommodation. We take pride in providing our guests with a clean and welcoming environment, so it's great to know our efforts have paid off. We hope you choose Extended Stay America whenever your travels bring you back this way.Sincerely,Hotel Management
The lights are so minimum, so many noise, and the customer service in lobby are pretty terrible they charged more than the price in this apps
Business response:
Dear Alfian, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next vis... read more
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.6 star rating with 2,067 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.