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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Requiere un poco mas de mantenimiento y mejor limpieza de las habitaciones
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate your observations regarding the need for additional maintenance and improved room cleaning. Providing clean, comfortable, and well-maintained accommodations is our top priority, and we sincerely apologize that your experience did not fully meet these standards. Your comments will be shared with our housekeeping and maintenance teams. Feedback like yours helps us identify areas where we can enhance our services for all guests. We hope to have the opportunity to we... read more
La cocina no tiene nada, ni un vaso de plastico. Hacen la habitacion cada 15 dias
Business response:
Dear Guest, thank you for sharing your feedback. We understand your concerns regarding the kitchen setup and the housekeeping schedule. For the comfort of our guests, kitchenware is available upon request at the front desk, and we apologize if this was not communicated clearly. Your comments help us improve our communication and guest experience. We appreciate you bringing this to our attention and hope to provide you with a more comfortable stay in the future. Sincerely Hotel Management
Clean room
Great staff who went over and beyond to be helpful during a stressful situation. Big smiles, friendly welcome, affordable accommodations. No complaints! 5 star as far as I'm concerned.
Business response:
Dear Guest, Thank you for your amazing review. We’re truly delighted to know that our staff went above and beyond to assist you during a stressful time. Your kind words about their big smiles, friendly welcome, and helpful attitude mean a lot to us. At Extended Stay America, providing affordable and comfortable accommodations with genuine hospitality is what we strive for every day. It’s wonderful to know that we were able to make your stay a positive and memorable one. We greatly appreciate your support and look forward to ... read more
The staff are amazing. The room is very clean. I have no complaints about this hotel. I would stay here again.
This hotel is affordable, comfortable, safe and very clean. The staff is friendly and professional. I would stay here again. And I would recommend it to my friends & family.
Business response:
Dear Shericka, Thank you so much for sharing your kind words. It’s wonderful to know that your stay at Extended Stay America felt both pleasant and reassuring. We’re delighted that our team made a positive impression through their warmth and professionalism. Hearing that you’d return and even recommend us to your loved ones truly means a lot; it’s the best compliment we could receive. We look forward to welcoming you back for another great experience soon. Sincerely, Hotel Management
My husband and I stayed here for four months, while in transition, so we had a good deal of experiences. The staff was really nice and friendly and was always there to help and we really didn’t have any issues with them. We originally was in a king room and loved it, but decided to move to a queen room to save money, and when we got to the queen room it smelled 100% like cigarettes. We went and told the cleaning crew because it was extremely strong and set off my husband’s allergies and gave me a headache. So, the cleaning c... read more
I think the need to offer more
Business response:
Dear Sylvia, Thank you for sharing your thoughts with us. We truly appreciate your feedback and understand your concern about the need to offer more. Our team is always working to enhance our guests’ experience by improving amenities and services to better meet expectations. Your comments help us identify areas for growth and ensure every stay is more enjoyable and comfortable. We hope you will notice positive changes on your next visit and give us another opportunity to serve you better. Sincerely, Hotel Management
For the price it was a great. My only complaint was that the kitchen floor was really sticky, but it was nice to have a full fridge and microwave with stove top. I would recommend bringing a keurig as there isn't any coffee option i the room. Still 4 out of 5 overall.
Business response:
Dear Matt, Thank you for choosing Extended Stay America. We are pleased to know you enjoyed the convenience of the in-room amenities, which help make an extended stay more comfortable. We regret that the cleanliness of your room did not meet your expectations, and we will share them with our team as they help us improve. We also appreciate your suggestion about coffee options. Guest comfort is our top priority, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.6 star rating with 2,083 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.