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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok Everything was comfortable and fine except the almost non existent Wi-Fi
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a pleasant visit with us. Your feedback with regard to our complimentary WiFi has been shared with our maintenance team to check and fix it. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Bed was very uncomfortable. Motel needed better ventilation and more sound barriers. Very noisy and smelly.
Business response:
Please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with the concerned teams to take the corrective actions. We hope you will consider giving us another chance so we can serve you better in the future. Sincerely, Hotel Management
rest and relax outstanding
Business response:
Ricky, thank you for your review of Extended Stay America. We are thrilled to read you had a great time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Janay, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Wesley, thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
You get what you pay for This hotel was in really good area but I was disappointed with housekeeping. We were there for 3 days and our room did not get cleaned one time. I did not understand that at all.They only put one wash cloth in the bathroom with a million different towel so when I called to see if I could get a wash cloth they told me to come down and get it myself. Which wasnt totally a big deal but still. The facitilty is supposed to be smoke free but I saw severalllll people smoking around the building and it even ... read more
Business response:
Thanks for the feedback. We are happy to read you liked our location and that you had an overall pleasant stay. However, we are sorry you were unhappy with our hotel policy in regard to the housekeeping service and regret the inconvenience caused. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves on a future visit. Sincerely, Hotel Management
Business response:
Thanks so much for staying at Extended Stay America and for the feedback. We are glad to read were satisfied with everything we offer and that you had an enjoyable stay. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
朝食付きと記載されていたが、想定していたものとは違い、スナックバーのみだったのが残念でした。またドライヤーが付いてなかったのもマイナス評価です。キッチンは付いていたので自炊する分には便利です。
Business response:
Thank you for your review. We are glad you had an overall nice time with us and that you liked the kitchenette in your room. That being said, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. Please note, hairdryers are available and complimentary at the front desk at any time. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.6 star rating with 2,083 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.