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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Property Location With a stay at Extended Stay America Atlanta - Kennesaw in Kennesaw, you'll be minutes from IceForum and close to Kennesaw State University. This hotel is within close proximity of Town Center at Cobb and Town Park Corporate Center.Rooms Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connec... read more
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Last resort The location we stayed at was great for the purpose of our trip. The room was fine, had a small kitchenette with full fridge and cooktop. There is room service if you pay extra for it otherwise they clean once a week. You have to change your dirty towels and ask for toiletries at the front desk The breakfast was supposed to be a continental breakfast, instead they had muffins, granola bars and oatmeal you make and hot beverage. No pool or gym at this location. Close to restaurants and shopping.
Business response:
Thank you so much for your recent stay and for your review. We are happy you enjoyed your overall stay with us, but disappointed you did not leave completely satisfied. We hope you will stay with us again, so we can ensure you have a better experience. Our front desk staff welcomes any comments you have, so we can do our best to resolve any issues while you are here. Thanks again for being our guest, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
nice hotel great staff. The hotel is very clean. i would definitely recommend this hotel to everyone i know.
Business response:
Thank you for including Extended Stay America - Atlanta - Kennesaw Town Center in your travel plans. We are delighted to read our location was ideal for your needs and that you enjoyed our clean facilities and courteous service. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. We will remind our team to communicate this more clearly going forward. We appreciate your recommendation and hope to have the honor of hosting you again soon. ... read more
awesome awesome
Business response:
Thank you for sharing your experience at Extended Stay America - Atlanta - Kennesaw Town Center. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thanks again for your business, and we look forward to your return visit. Sincerely, General Manager
NO ICE? The best thing I can say about this hotel is it was clean. However, the front desk staff member didn't seem to know her job. We held the room with one credit card but wanted to pay with another. She said it would charge the second card but it charged the original card. When we asked for a receipt she said she could not give us a printed receipt but we could to get in online. There was no ice machine available for guests. When we asked at the front desk she said she was told to say ice machines are unsanitary. How is ... read more
Business response:
Gina, thank you for your constructive review. Our top priority is to deliver an exceptional customer service to each guest, but we are sorry to read this was not your experience. Your comments have initiated additional training for our team as we continuously improve. On a positive note, we are glad you liked our well-kept property. We hope to have another opportunity to make a favorable impression of our hotel. Sincerely, General Manager
I didn't like having to trade in my towels everyday & the shower could stand to have more water pressure but overall it was good.
Business response:
Thank you for including Extended Stay America - Atlanta - Kennesaw Town Center in your travel plans. It’s nice to know you had a pleasant visit with the exception of a few issues. We value your feedback and will work diligently to make sure we are more consistent in our service delivery. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Extended Stay Kennesaw Wish I had known the hotel was across the street from 5th 3rd Stadium, then I would not have had to buy a parking pass for the game. The desk and housekeeping staff were quite helpful and provided outstanding customer service. The breakfast the next morning was a little underwhelming but since I saw the room had a kitchen understandable. I will definitely stay here the next time a USA Rugby Match is scheduled and when I have business in the Kennesaw area.
Business response:
James, thanks so much for the nice review of Extended Stay America - Atlanta - Kennesaw Town Center. We are very happy to know you had a comfortable experience with us and our service and facilities were to your satisfaction. Thank you for being our guest. We look forward to your next visit. Sincerely, General Manager
Kind Clerk Wonderful late night clerk. We arrived after the front desk closed. Had to call them to open the door for us. Clerk couldn't have been nicer. We apologized that weather and accidents delayed our arrival.
Business response:
Sonja, thank you for being our guest at Extended Stay America - Atlanta - Kennesaw Town Center. We are delighted to know you loved the excellent service provided by our front desk associates and they made you feel welcome. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Very basic While this was a good clean hotel there are no little things like coffe in room or in reception, this is a very basic stay, the breakfast consisted of a muffin or a snack bar and a cup of coffee to go, room was clean and beds comfortable
Business response:
Thank you for being our guest and sharing your feedback. We are glad you were overall satisfied with your stay and that you liked your well-appointed room. We hope to welcome you back to our hotel when you are in the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 4.3 star rating with 1,387 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.