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Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
- Hotels
- Atlanta, GA
About this business
Location details
2225 Interstate N. Pkwy. W., Atlanta, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
As expected
Everything was great. The pool was closed, which was a bummer.
We stayed for 10 days. There was no Wi-Fi, no housekeeping without request, and swimming pool was empty during the hottest time of the year. We had to kill many trails of ants on the counters, and around the refrigerator. If I have to get toilet paper, towels, washcloths, and soaps from the desk multiple times during the stay you should pay us as your housekeeping staff. The A/C & Refrigerator/Freezer both worked well.
Simple & Easy In town for baseball, hotel was easy on & off i75, walking distance from Truist Park, & had several great restaurants close.
Straykids ATL CONCERT Stray Kidz Concert……..Great staff expect for one employee that coped an attitude with my daughter while I was having an emergency but got it taking care of. Great lot beautiful space right across the Truist Park, walking distance and great surroundings
Business response:
Dear Noreen, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay, the convenience of our location, and the hospitality of our staff. However, we sincerely regret that one interaction did not meet our usual high standards. Please be assured that we take such concerns seriously and appreciate your patience while we address the situation. Your feedback helps us continue to improve, and we’re grateful for the opportunity to serve you. We hope to welcome you back to Extended Stay Amer... read more
All time odor smoking
Business response:
Dear Ramon, Thank you for staying with us and informing us about the smoke issues you encountered. Our hotel policy prohibits smoking in certain areas of the property. We appreciate you letting us know so we can address the issue. Apart from this, we hope you had a satisfactory experience with us. It was a pleasure hosting you, and we hope to have you back for the outstanding stay you deserve. Sincerely, Hotel Management
15 minute walk to Truist Park was easy to do.. The hotel itself needs work. The "Grab and Go" breakfast consisted of a choice between a chocolate muffin or an apple granola bar. They had coffee and hot water, but no tea bags/sugar/creamers. Staff very friendly. There was paint peeling in the bathroom and faucets handle was wobbly. I didn't ask for another room since i was only there for two days. The light bulb went out in the bathroom which was quickly fixed by the hotel staff.
Business response:
Dear Gary, Thank you for sharing your experience! It's great to hear that the location made it convenient to get to Truist Park and that our staff provided friendly service. However, we sincerely regret the maintenance issues in the room and that the breakfast options didn’t fully meet expectations. Your feedback is incredibly valuable, and we will review these concerns to ensure necessary improvements are made. We appreciate your time and look forward to welcoming you again with a much-improved stay. Sincerely, Hotel Manage... read more
It wS nice a friendly staff
Business response:
Dear Zandrea, Thank you for your wonderful feedback! We are delighted to hear that you found Extended Stay America friendly and welcoming. It truly means a lot to us that our staff made such a positive impression on you. We take great pride in ensuring every guest feels at home. Your kind words motivate our team to continue providing excellent service and maintaining a comfortable and inviting atmosphere. We look forward to welcoming you back soon for another fantastic stay! Sincerely, Hotel Management
Disappointed Check in was longer than needed due to a lack of staff. We were not told the kitchen was not stocked prior to arrival, lights were either unplugged or lacking light bulbs and/or just didn’t work. Floor needed a good dust mopping over all. TV satellite cable disconnected at the wall. Pieces of grout in bathtub and on bath mat prior to use. Hair dryer plug was damaged and I was not willing to try using the dryer and risk getting electrocuted. Contacted the front desk several times and was told “There isn’t anyone ... read more
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we continually grow and improve based on our guests' feedback. Considering this a rare incident, we look forward to the opportunity to host you again and provide you ... read more
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
How is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy rated?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy has a 3.2 star rating with 2,307 reviews.
When is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy open?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy is open now. It will close tomorrow at 12:00 a.m.