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Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
- Hotels
- Atlanta, GA
About this business
Location details
2225 Interstate N. Pkwy. W., Atlanta, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
15 minute walk to Truist Park was easy to do.. The hotel itself needs work. The "Grab and Go" breakfast consisted of a choice between a chocolate muffin or an apple granola bar. They had coffee and hot water, but no tea bags/sugar/creamers. Staff very friendly. There was paint peeling in the bathroom and faucets handle was wobbly. I didn't ask for another room since i was only there for two days. The light bulb went out in the bathroom which was quickly fixed by the hotel staff.
Business response:
Dear Gary, Thank you for sharing your experience! It's great to hear that the location made it convenient to get to Truist Park and that our staff provided friendly service. However, we sincerely regret the maintenance issues in the room and that the breakfast options didn’t fully meet expectations. Your feedback is incredibly valuable, and we will review these concerns to ensure necessary improvements are made. We appreciate your time and look forward to welcoming you again with a much-improved stay. Sincerely, Hotel Manage... read more
It wS nice a friendly staff
Business response:
Dear Zandrea, Thank you for your wonderful feedback! We are delighted to hear that you found Extended Stay America friendly and welcoming. It truly means a lot to us that our staff made such a positive impression on you. We take great pride in ensuring every guest feels at home. Your kind words motivate our team to continue providing excellent service and maintaining a comfortable and inviting atmosphere. We look forward to welcoming you back soon for another fantastic stay! Sincerely, Hotel Management
Property is in need of some deep cleaning. Beds were comfortable. Perfect walking distance for a Braves game.
Business response:
Dear Guest, Thank you for your feedback about your recent stay. We're glad to hear that our beds met your comfort expectations and that our location was convenient for your participation in the Braves game. However, we apologize that our property didn't meet your cleanliness standards. We'll schedule a deep cleaning to ensure our facilities meet our usual high standards. Our aim has always been to provide the best to our guests, and your feedback is instrumental in making that happen as we move ahead. Please return and allow... read more
Bem localizado staffs bem prestativos Foi bem facil o chrck in todos bem prestativos, bem localizado
El desayuno Este hotel en su oferta dice que tiene desayuno y la realidad es que sólo tienen café y bizcocho la verdad que me sentí defraudado en esa parte por lo demás está muy bueno y céntrico para lo que visite Atlanta
Business response:
Dear Guest, Thank you for sharing detailed reviews of your time with us. It is nice to know you were satisfied with most of the things you encountered here. However, we regret the breakfast choices that disappointed you. It has always been our aim to provide the best to our guests, and your feedback is instrumental in making that happen as we move ahead. Your remarks are shared with our concerned team to work on enhancing the guest experience. Considering our central location, please return and allow us to serve you better. ... read more
Helpful and friendly reception Friendly, helpful check in, outside of property is well kept, inside hallways could do with a good clean. Complimentary breakfast is minimal but better than nothing. I initially was worried about parking our hire car for the night in the unsecured car park but found space close to reception under a light and was happy to wake up and see the car was just fine. The room was spacious and did the trick.
Business response:
Dear Guest, We're glad you appreciated the friendly and helpful check-in process and the well-maintained exterior of our property. However, we are sorry for any disappointment with the interior part of the hotel. We'll take note of your feedback about the hallways and ensure they receive a good clean. We appreciate your understanding of our complimentary breakfast options, and we'll consider your feedback for future improvements. We're happy to hear that your room met your needs. Thank you for choosing Extended Stay America,... read more
Disappointed Check in was longer than needed due to a lack of staff. We were not told the kitchen was not stocked prior to arrival, lights were either unplugged or lacking light bulbs and/or just didn’t work. Floor needed a good dust mopping over all. TV satellite cable disconnected at the wall. Pieces of grout in bathtub and on bath mat prior to use. Hair dryer plug was damaged and I was not willing to try using the dryer and risk getting electrocuted. Contacted the front desk several times and was told “There isn’t anyone ... read more
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we continually grow and improve based on our guests' feedback. Considering this a rare incident, we look forward to the opportunity to host you again and provide you ... read more
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
How is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy rated?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy has a 3.3 star rating with 2,372 reviews.
When is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy open?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy is open now. It will close tomorrow at 12:00 a.m.