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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2225 Interstate N. Pkwy. W., Atlanta, Atlanta, GA, 30339, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Door key would only open door one time then had to be reprogrammed, a hassle for a two day stay
Business response:
Dear John, Thank you for choosing us. We are glad that you had an overall pleasant time here. Our aim is to provide a flawless hotel experience to all the guests who enter our door. However, we regret the inconvenience caused by the key card and will instruct our team to check the entire hotel's locks and keys. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Manageme... read more
The front desk clerk was the most dismissive person I have ever encountered while checking in to a hotel
Business response:
Dear Mark, We apologize for the issues that impacted your time with us, which differs from the kind of service we aim to provide. We will look into the issues and ensure this does not happen again. We take our guest's feedback seriously and will ensure our service levels increase so our team can provide the care and hospitality you deserve. Please feel free to reach out to the hotel for any assistance. We hope we get another opportunity to host you and welcome the opportunity to regain your trust.Sincerely,Hotel Management
The staff is rude (with the exception of the female) and the hotel is dirty and every room I had smelled bad. You have to go gather your own materials. They do not bring them to you. It is in desperate need of renovation
Business response:
Dear Guest, Thank you for choosing us. We regret the experience you had to suffer on this visit. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. While we address the problems so they are attended carefully in the future, plea... read more
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy has a 4.2 star rating with 1,314 reviews.
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy is open now. It will close tomorrow at 12:00 a.m.