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Extended Stay America - Atlanta - Marietta - Powers Ferry Rd.
- Hotels
- Marietta, GA
About this business
Location details
2239 Powers Ferry Rd., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
HORRID! This was the dirtiest and nastiest hotel I have EVER stayed at. Nevermind the sketchy people staying there...the room was FILTHY. Hair, dirt, and grime EVERYWHERE - bed, towels, floor. SO DISGUSTING.
Dirty Did not know this hotel chain was low end:/
Choose other Unclean room. Hard to find. Hallway smelled of marijuana.
My bed was dirty it had hair in the comforter the shower was dirty as well . I've never stayed somewhere so unpleasant .
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that your room was not cleaned properly. Please accept my apology. To uphold our company's high standards, I will be working with our staff to improve our cleaning services moving forward. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Hard to find-Unclean Rooms First off there is very little signage and this place is well off the street from when the gps will put you. Secondly when I opened the refrigerator there was food in there from previous guest. Thirdly I could spell marijuana from other rooms as I walked down the hall. There are much better choices in that area in that same price range.
Beware of what you don't get...... Very nice front desk staff. But just know that there is no cleaning service unless you are there a week; or you can pay. If you want clean towels, gather dirty towels and take them to front desk. Toilet paper? Go to front desk. No shampoo, conditioner or lotion. I asked for shampoo. Front desk could not find it in locked room....said they would get back to me. Nope. Breakfast is weak coffee, granola bars and oatmeal packets with paper cups. Toaster filthy. Room coffee container leaks no mat... read more
Business response:
Terri – Thank you for providing us with details about your stay. We appreciate your kind comments about our front desk staff; however, I apologize that our grab-and-go breakfast did not meet your expectations. As well, I am sorry to hear that our housekeeping policy did not meet your needs. Please know that housekeeping services are always available upon request for an additional fee. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our ho... read more
Not even a 1 star!! Me and my boyfriend spent three nights here on a birthday vacation, hotel was not anything like pictures, it's a trap spot where drug dealers and "working girls" stay at weekly and monthly rates totally ridiculous !! never got any clean towels, or wash rags the whole stay, the excuse was always that , they are in the wash now, blah blah blah!! The rooms are not cleaned only empty of trash probly, dirt, crumbs, and hair everywhere, first night we were followed from the hotel all the way to red lobster by C... read more
Really Dirty! Had to change rooms because the first one was so filthy! The "breakfast" was packets of instant grits and a few stale muffins to choose from. There was NO COFFEE! How can this be?!
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that breakfast was not to your liking. As this hotel’s manager, I can assure you that I have gone over the times of breakfast with staff to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you have any additional feedback, we would like to hear it. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Powers Ferry Rd.
How is Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. rated?
Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. has a 3.3 star rating with 2,195 reviews.
When is Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. open?
Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. is open now. It will close tomorrow at 12:00 a.m.