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Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice clean room. Rude staff! Unavailable after calling the desk multiple times. Go down to the desk and still wait fifteen minutes for them to show up. Not accommodating. Although the girl that I checked in with the night before was very nice friendly.
Business response:
Thank you for choosing us. Although you liked your well-appointed room, we apologize for the delay you have experienced at check-in. Your feedback for the service issue is shared with the front office team to be diligent going ahead. Thank you for your review, and we hope you will choose us again in the future. Sincerely, Hotel Management
Business response:
Lakeshia, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
The staff is professional and kind. From the custodian to the front desk staff, the service is excellent.
Business response:
Thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Your comments are appreciated, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Everything was amazing! The rooms were clean and the customer service was accurate.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were impressed with the exceptional service from our staff. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
At check in I asked the man the young man a couple questions about things located by this hotel and in the area, his response to me was I don’t know, I don’t go anywhere. The second thing I didn’t like was a maintenance man was able to enter my room and stated to me, “that this room was supposed to be vacant and the it needed to be cleared because it needs work done to it.” I proceeded downstairs to take care of this problem which was breakfast time and there was barely any grab and go breakfast left. I would love to receive... read more
Business response:
Thank you for taking the time to share your thoughts regarding your stay with us. It sounds like we missed several opportunities and we are very disappointed, as you rightly were. This is not our standard, and not what our typical guest experiences. We apologize that we did not live up to our hotel’s name. We would love for you to reach out to us the next time you are in the area to give us a second chance. Thank you again for your feedback-it is valuable to our team. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Trash was found under the bed......................
Business response:
Thank you for being our guest. We offer our apologies for the inconvenience you had in your room. Your feedback concerning the oversight is shared with our housekeeping team for review and action. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management
17 Days Everything was fine.Stayed for 17 days. The stay was very friendly, room was clean, bed was very comfortable. The parking lot was good. Never had any concerns getting in or out.Do wish they had a better internet, but to be fair, they had an offer to buy increased speed, but choose not to take advantage of it. Would stay here with no problem.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 4.2 star rating with 1,252 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.