Extended Stay America - Atlanta - Marietta - Windy Hill

Business response:

Thanks for evaluating your experience at our hotel. Although you liked certain aspects of your visit, we apologize for the noise issue you experienced in your room and that our staff being wasn’t so warm and friendly towards you. Your feedback is shared with the concerned teams in an effort to improve our future guest experiences. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management 

Business response:

Imani, thank you for your 4-star review. We are glad that your stay was enjoyable and that with our offerings was to your expectations. Thank you for your constructive feedback, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thanks for making Extended Stay America a part of your travel plans. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Christopher, thank you for the wonderful feedback. It is a pleasure knowing you liked our convenient location and that you were satisfied with everything we offer at Extended Stay America. Thanks for being our guest, and we look forward to welcome you back soon. Sincerely, Hotel Management 

Business response:

Dharun, thank you staying at Extended Stay America and for the feedback. We are glad to know you had a pleasant stay with us and that we met most of your expectations. We value your observation and have shared with the concerned team members to improve our facilities and amenities moving forward. Thanks once more, and we look forward to your next visit when in the area. Sincerely, Hotel Management 

Business response:

Todd, we appreciate you taking the time to post your review. It feels wonderful to know you had an excellent experience and the highlight of your stay was the outstanding service of our team. Your compliments are shared with everyone to let them know their efforts made your visit a memorable one. It was a pleasure to have you as our guest, and we look forward to your next stay. Sincerely, Hotel Management 

Business response:

Bernard, thanks for being a guest at Extended Stay America. We are delighted to know you had a great stay and were impressed by the courteous service provided by our associates. Our entire staff including the front desk team have thanked you for recognizing their efforts. On behalf of everyone here, we invite you to visit us again the next time you are in our area. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management