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Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for... The service from the staff was very friendly. I didn't like that house keeping wasn't done on a daily basis. The bed wasn't all that comfortable and my goodness please get better blankets. Hospital blankets are better!!!
Business response:
Sheronda, thank you for staying with us and for the feedback. We are happy to read you had an overall nice stay and that you liked the service offered by our staff. However, we are sorry you were unhappy with our hotel policy in regard to housekeeping service and regret if any inconvenience caused. Thanks once more for being our guest, and we hope to host you again soon. Sincerely, Hotel Management
Location and Atmosphere Checked in by Marquint on Monday, and checked out on Tuesday, I can't remember the lady's name but her husband was from Natchez,MS!!!! I enjoyed the area, it was close to Pappadeauxs that my co-workers brag about all the time so I finally tried it, loved it! Will be back in a few weeks!!! I was in room 216!! Loved the room, the view of my vehicle, it was super clean!!!!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your compliments with the entire team, especially Marquint. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very close to Sun trust park It was a great weekend get away
Business response:
Eric, thank you for choosing Extended Stay America for your weekend getaway. We are thrilled to read you had a great time with us and that you loved our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I actually found myself pleased with my staying, staff was great and helpful! My room was clean, I can definitely recommend this place to anyone
Business response:
Thanks for including Extended Stay America in your travel plans. We are glad to know your stay with us was comfortable and that you were impressed with our service and facilities. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
James, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
The Night the lights went out in Georgia Bathroom light did not work....hall ways and lobby entrance floor were filthy
Business response:
Bonnie, thank you for choosing our hotel for your stay. We apologize for the issues you encountered with your in-room amenities and regret the inconvenience this caused. Your feedback has been shared with the maintenance team to keep the facilities in good working order. We would like to regain your trust and hope to serve you again in the future. Sincerely, Hotel Management
Business response:
Dennis, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Overall nice hotel Clean hotel just not enough dishes
Business response:
Racheal, thank you for staying at Extended Stay America. We are glad you had a nice time with us and that you liked our well-kept property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Beware My first room had a wet use wash cloths on the bed when entering for the first time, so I got another room, in that room the lamps didn’t work at so if I needed light I had go in the kitchen to write my reports in the dim lighting. Where my room was located it was near a lot of noisy people having parties and everything so I was excited for my business to be over and I could go back home
Business response:
Dimitri, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 3.4 star rating with 1,956 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.