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Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I actually found myself pleased with my staying, staff was great and helpful! My room was clean, I can definitely recommend this place to anyone
Business response:
Thanks for including Extended Stay America in your travel plans. We are glad to know your stay with us was comfortable and that you were impressed with our service and facilities. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
James, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
The Night the lights went out in Georgia Bathroom light did not work....hall ways and lobby entrance floor were filthy
Business response:
Bonnie, thank you for choosing our hotel for your stay. We apologize for the issues you encountered with your in-room amenities and regret the inconvenience this caused. Your feedback has been shared with the maintenance team to keep the facilities in good working order. We would like to regain your trust and hope to serve you again in the future. Sincerely, Hotel Management
Business response:
Dennis, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Overall nice hotel Clean hotel just not enough dishes
Business response:
Racheal, thank you for staying at Extended Stay America. We are glad you had a nice time with us and that you liked our well-kept property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Beware My first room had a wet use wash cloths on the bed when entering for the first time, so I got another room, in that room the lamps didn’t work at so if I needed light I had go in the kitchen to write my reports in the dim lighting. Where my room was located it was near a lot of noisy people having parties and everything so I was excited for my business to be over and I could go back home
Business response:
Dimitri, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
The staff was extremely friendly and helpful. The main problem was even though they make you sign a no smoking agreement the stairwell and entire 2nd floor smelled of marijuana.
Business response:
Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Good location Hotel was okay but candy bars for breakfast is a little too much
Business response:
Kennie, thank you for being our guest. We are glad to know you had a good time here and were satisfied with most aspects we offer. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Smoke free but, guest still smoked in rooms The environment is smoke free however, guest smoked anyway I smelled it from my bathroom area then it would loom towards the room area besides me calling to front desk the problem was not resolved overall besides that and the room not being cleaned all the way. If everything was ok from the beginning I would have been a bit more satisfied but, I purchased cleaning supplies for the two days and cleaned the way I like it to make me more comfortable other than that the smoke still too... read more
Business response:
Thank you for being our guest and for sharing your feedback. We apologize for the smell of smoke you experienced during your stay. We work hard to provide a clean environment and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. Thank you again for your candid feedback, and we hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 3.4 star rating with 2,015 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.