Extended Stay America - Atlanta - Morrow

Business response:

Dear Guest, Thank you for sharing your feedback with us. We’re pleased to hear that you had a good experience during your stay. Your satisfaction is very important to us, and we appreciate you taking a moment to let us know we met your expectations. Our team is always committed to providing a comfortable and pleasant environment for every guest. We hope your stay was enjoyable and that you found everything convenient and welcoming. Thank you once again for choosing our hotel. We look forward to having the pleasure of serving... read more

Business response:

Dear Guest, Thank you for your feedback. While we are glad to hear the room was clean, we are very sorry to learn about the presence of pests. This is not acceptable, and we take such concerns seriously. Our team has been notified to review and ensure proper pest control measures are in place to prevent future occurrences. We appreciate you bringing this to our attention and hope to provide a much-improved experience should you choose to stay with us again. Sincerely, Hotel Management