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Extended Stay America - Atlanta - Morrow
- Hotels
- Morrow, GA
About this business
Location details
2265 Mount Zion Pkwy., Morrow, GA, 30260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The initial room had a leaking faucet and failing door lock jam. The staff was very helpful and courteous in resolving the issue by moving us to another room, and refunding a night's fee.
Business response:
Dear Guest, thank you for choosing Extended Stay America. Despite the maintenance issues you encountered in your initial room we are delighted to learn that our associates with their willingness to make you comfortable by moving you to another room succeeded in making your experience with us a pleasant one. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
The woman at the front desk was friendly when I checked in. She was able to give me a list of close restaurants and grocery stores. The stay was comfortable and the room was clean. It served the purpose for a one night stay.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are thrilled to know you had a comfortable stay in your well-appointed room and that you were impressed with the courteous service provided by our staff. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
It was clean air worked good and staff was nice. I would stay again and recommend
Business response:
Tina, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you again for recommending us to future guests, and we look forward to your next visit. Sincerely, Hotel Management
While the staff was professional and proficient, the majority of the staff did not reflect it in their attire.
Business response:
It was a pleasure to read about the excellent service you received from our staff at Extended Stay America. Everything we do is aimed at providing you with an excellent experience, so thank you for taking the time to acknowledge the hard work by our team. They will certainly be delighted to hear your kind remarks. Thank you for being our guest, and we hope you will choose to stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Morrow
How is Extended Stay America - Atlanta - Morrow rated?
Extended Stay America - Atlanta - Morrow has a 3.5 star rating with 1,864 reviews.
When is Extended Stay America - Atlanta - Morrow open?
Extended Stay America - Atlanta - Morrow is open now. It will close tomorrow at 12:00 a.m.