This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Morrow
- Hotels
- Morrow, GA
About this business
Location details
2265 Mount Zion Pkwy., Morrow, GA, 30260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location, room, and lobby were excellently maintained. My only concern was we didn't have anyone come clean our room. Wasn't sure if maybe we were supposed to call front desk to ask for bathroom amenities, like clean towels and toilet paper. I noticed another client had to come down for toilet paper as well.
Business response:
Thank you choosing Extended Stay America. We are glad to know you liked our rooms and our location. Please know we provide housekeeping service once a week, although we are happy to offer it at a minimal fee on your request. Also, we welcome you to contact our front desk at any time for items you need to make your stay more comfortable. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Not impressed by the grab and go breakfast. The hallways were a bit stuffy. Overall it was a good stay.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you had a pleasant stay with us. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope to have to host you in the future. Sincerely, Hotel Management
Pretty good Great stay for the price.
Business response:
All of us at Extended Stay America appreciate your wonderful review. We are glad you found us to be a good value and that you had a great stay. We would love to see you again soon. Sincerely, Hotel Management
Overall the property was OK, my only concern was safety . Was told by the hotel staff to be sure to park in the front of the hotel to keep my car from being stolen or damaged from my break in. The area itself may be somewhat dangerous. Auto safety is especially important if you’re driving a rental car
Business response:
Donald, thank you for being our guest. It is nice to know you liked our well-maintained property. However, we are sorry you did not like our location. We hope it will not deter you from choosing us again. Sincerely, Hotel Management
It was clean and quiet. The staff was very kind and accommodating. It's conveniently located near the hwy and you have your choice of restuarants. I live in the area but when i want to get away or have guest in town this is my spot.
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept property, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Frequently stay at this location and like this hotel
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know we met all of your expectations and that you had a nice time with us. We appreciate your loyalty towards our brand and look forward to welcoming you back soon for another enjoyable stay. Sincerely, Hotel Management
Nice hotel, some of the guest were not. Let me start with saying...I like this hotel A-LOT and have never had a problem in the past!!! Unfortunately this time it was very busy with a high occupancy so there was a lot of trash in the corridors from all the movement and some of the guest were a little rowdy. The elevator smelled like B.O., and there was trash over-running outside the front doors. Check in was a breeze and ! headed to the room. Before I could get there, I walked up on a big brawl that a few rowdy hotel guest we... read more
Business response:
Thank you for your loyalty to us. Although your past experiences with us have been excellent, we are sorry your stay this time was affected due to the cleanliness and noise issues. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in a disturbance. Your feedback is shared with our housekeeping team to be more diligent going ahead. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Stay Here! Had a great time! Hotel was clean and bed was very comfortable. Ask for Debra, she was the best! Cheerful, helpful and knowledgeable about the area!
Business response:
Kathy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you liked the comfort of our beds and you were pleased with the exceptional service from our Debra. We will share your compliments with her. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Morrow
How is Extended Stay America - Atlanta - Morrow rated?
Extended Stay America - Atlanta - Morrow has a 3.5 star rating with 1,785 reviews.
When is Extended Stay America - Atlanta - Morrow open?
Extended Stay America - Atlanta - Morrow is open now. It will close tomorrow at 12:00 a.m.