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Extended Stay America - Atlanta - Morrow
- Hotels
- Morrow, GA
About this business
Location details
2265 Mount Zion Pkwy., Morrow, GA, 30260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was located in a great location. Food and movies were near by.
Business response:
Thanks for choosing Extended Stay America for your stay. We are delighted you found our location to be an enjoyable part of your visit to our area. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Business response:
Shequilla, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Nice for the price My room was clean and well-appointed for the price -- the room appeared clean and the kitchenette was adequate for my needs. The bed wasn't the most comfortable, and I wouldn't have minded an extra blanket but again, for the price, I really can't complain. I did have to laugh when I got to my room and found that the "city view" (promised when I booked online) was actually just a window overlooking a busy interstate highway.
Business response:
Kaye, thank you for staying at Extended Stay America. We are glad to read you liked our affordable rates and convenient location. That being said, we are sorry for not meeting some of your expectations and regret any inconvenience caused. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Nice hotel Across the street from Longhorn and chilies restaurant. Movie theater close by too.
Business response:
Manny, it was our pleasure to serve you at Extended Stay America. We are pleased to read our location was ideal for your trip and that you enjoyed your time with us. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Good hotel. The hotel stay was good.
Business response:
Thank you for being a guest at our hotel and for your gracious review. We are delighted to know you were satisfied with our offerings and had a great stay with us. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding experience on a future date. Sincerely, Hotel Management
Sheets wasnt clean. Towels and wash cloths was dirty. Bathroom wasnt swept
Business response:
We sincerely apologize for the housekeeping issues you encountered which resulted in a less than perfect stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated moving forward. Please give us another opportunity to redeem ourselves on your next visit to our area. Sincerely, Hotel Manage... read more
Ole faithful Great place if you. Need a reliable room with great amenities
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel, especially with your comfortable room. We look forward to being of your service again whenever your plan brings you our way! Sincerely, Hotel Management
great stay felt like home. nice spot
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. We appreciate your business and look forward to welcoming you back soon! Sincerely, Hotel Management
NOT THE BEST CHOICE There were no dishes readily available in the rooms. The comforter was requested to be changed due to it being unclean. The receptionist tried to collect 100 cash from us and did not explain about the swipe only. She made us wait in the lobby for 2 hrs before we could check in. She was very unhelpful. Black girl at the front desk on 11/18 was not helpful towards our situation. I would not recommend this place to friends and family due to all of the tight security being done to the customers.
Business response:
Thanks for being our guest. We apologize for not communicating our kitchenware policy and for your less than exceptional experience while being here. Please know, to ensure cleanliness of the kitchenware brand standards require us to keep dishware available at the front desk and are complimentary. Your comments have prompted us to redouble our training efforts, so we can improve our service going forward and meet the high standards you should always expect from us. Please consider giving us a chance to improve our impression... read more
Frequently asked questions about Extended Stay America - Atlanta - Morrow
How is Extended Stay America - Atlanta - Morrow rated?
Extended Stay America - Atlanta - Morrow has a 3.5 star rating with 1,785 reviews.
When is Extended Stay America - Atlanta - Morrow open?
Extended Stay America - Atlanta - Morrow is open now. It will close tomorrow at 12:00 a.m.