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Extended Stay America - Atlanta - Northlake
- Hotels
- Atlanta, GA
About this business
Feel at home at Extended Stay America - Atlanta - Northlake, an all-suite hotel in Atlanta, Georgia's Northlake area. Our extended-stay hotel offers spacious accommodations with fully equipped kitchens, near Emory University Hospital, Mercer University, and shopping at Northlake Mall.Feel at home at Extended Stay America - Atlanta - Northlake, an all-suite hotel in Atlanta, Georgia's Northlake area. Our extended-stay hotel offers spacious accommodations with fully equipped kitchens, near Emory University Hospital, Mercer Uni... read more
Location details
3300 Northlake Parkway, Atlanta, GA, 30345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Staff was excellent and very polite, there was a few spots that needed a little sweep, and more air freshener, upon arrival as we entered into the room it had a very bad odor in it, I went to Walmart and got some air freshener and bleach to clean the bathroom hoping the odor would go away and it did somewhat, other then that everything was ok!
They did not have enough tissue paper
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
I like that the room was clean however due to Covid they did not explain how are things change they need better communication with housekeeping and supplies for the room every time I call the front desk I’m learning something now about the hotel
Business response:
Thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we are sorry for the issue you had and regret any inconvenience caused. We will be sure to communicate your feedback with our associates. On behalf of everyone here, we look forward to welcoming you back soon for a better experience. Sincerely, Hotel Management
The front desk staff was nice.the room was some what clean .we had to ask for towels and a change with pillow case because their was blood stains on all but 2.i think it’s a okay place if you’re willing to do some cleaning once you check in.The Housekeeping Staff needs some type of training on cleanliness.the halls smell like a cigarette bar.......It could be a bit more decent for that area.
Business response:
Thank you for sharing the specifics of your stay with us. We are glad you had a pleasant stay overall. However, we apologize for the cleanliness issue oversights you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Great and friendly place I luv it here
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Northlake
How is Extended Stay America - Atlanta - Northlake rated?
Extended Stay America - Atlanta - Northlake has a 4.3 star rating with 691 reviews.
When is Extended Stay America - Atlanta - Northlake open?
Extended Stay America - Atlanta - Northlake is open now. It will close tomorrow at 12:00 a.m.