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Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, h... read more
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I wish I’d stayed somewhere else but it was late at night when I booked and I’ve had good experiences at extended stays in the past. Unfortunately the room I was placed in had an ac/heat unit that’s was so unbearably loud and clonking that I had to shut it off completely. It was 1230am and I was too tired to pack up and complain from the lady at the desk who wasn’t exactly welcoming. Then in the morning when I was getting ready, I kept smelling pee and realized the area on the floor where I had my bag was where the pee smell... read more
Business response:
Galya, thank you for taking the time to give us feedback on your stay. We apologize for the concerns you encountered while here. We work hard to provide a clean and comfortable environment; therefore, we regret the inconvenience caused. We are also sorry for the problems you had with the HVAC unit in your suite. We have discussed your review with our appropriate teams to ensure a better guest experience. We appreciate your patience and hope you will change your mind and give us another chance to make it up to you. Sincerely,... read more
Quiet location and close to Sandy Springs metro station Hotel is not well maintained and there was a smell of food in the room at checkin
Business response:
Virginie, thank you for sharing your experience at our hotel. We are glad you enjoyed the relaxing atmosphere and that our location worked well for you. However, apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely,... read more
It was peaceful
Decent stay
Business response:
Kenya, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
10/10 Enjoyed everything about the stay would book again
Business response:
Shania, thank you for choosing Extended Stay America. We are glad you had a pleasant stay with us. We enjoyed hosting you and look forward to your next visit. Sincerely, Hotel Management
I truly enjoyed my week long stay at this property. I will definitely be back soon. Huge thanks to Alexandria and all other associates. Keep up the good work!! 👍
Great for quick stays The place was alright for what it was. This hotel is in a really nice location. It’s close to plenty of shops, restaurants and grocery stores plus Perimeter Mall, which is awesome. Check in was very simple and quick, as was check out. They offer dishes, utensils and pans at the front desk so you don’t have to go out and get your own. Another plus. They also offered small breakfast takeaways. The only downside of the whole stay was getting the TV remote to work, which isn’t a big deal at all.
Business response:
Thank you for the feedback. We are glad to read you liked our service and that our location was perfect for your needs. However, we are sorry for the inconvenience you with the television remote. Your feedback will be shared with our team to improve future guest experiences. We hope you will revisit so we can make it up to you. Sincerely, Hotel Management
Smells
Business response:
Juan, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 4.3 star rating with 1,434 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.