Extended Stay America - Atlanta - Perimeter - Crestline

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by our courteous associates. We will be sure to share your compliments with our team for taking good care of you. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management 

Business response:

Peter, thank you for choosing Extended Stay America. It’s a pleasure to know you liked our affordable rates as well as our fully-equipped kitchenette facility. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

John, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your kind words. It was a pleasure to read our front desk associates were responsive to your needs and took care of your requests so thoroughly. Our team takes pride in delivering excellent service so you will want to come back often, and we will enjoy sharing your compliments with them. Thank you once again for your positive feedback, and we look forward to your next stay at Extended Stay America. Sincerely, Hotel Management 

Business response:

Kevin, thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we regret if you had any inconvenience. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management 

Business response:

Jose, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Dear DdotJ, Thank you for taking the time to evaluate our hotel. We apologize for your suite not being up to your expectations and for the inconvenience caused by switching rooms after your arrival. Also, we assure you that we take great care to maintain the highest standards of cleanliness and pest control in all of our suites. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you will allow us to make it up to you on a future visit.SincerelyHotel Management 

Business response:

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management