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Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, h... read more
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The entire staff was polite and helpful. It was a wonderfully easy stay.
Great stay! I had no significant complaints. The door handle to my bathroom came off a few times so that might need some attention from your maintenance staff. But really, it wasn’t a huge bother for me personally!
Business response:
Dear Julia, thank you for your outstanding review. We are glad we could meet your expectations and that you loved your visit to our hotel. Our maintenance team is addressing the mentioned issue. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America.Sincerely,Hotel Management
Great Staff Nice Place The front desk receptionist was so helpful and professional.
Front Desk The front desk was very friendly and helpful. Somehow the bath room door in our room got locked and closed with nobody in there. Peace was at the front desk and came up to our room armed with keys and screwdrivers. Could not find a key to work but she was able to use the screwdrivers to get it open and then filled the hole in the door facing so there was no way it could close and lock again. She had such attitude!
Business response:
Dear Cissy, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back soon. Sincerely, Hotel Management
No record of our reservation. Showed them the Expedia confirmation and nothing existed here. Lucky to get a room. Not the type we reserved
Business response:
Dear Thomas, thank you for providing candid feedback about your stay. We apologize for the mix-up with your room and the inconvenience this caused you. Our goal is to provide exceptional service to our guests; therefore, we are sorry this was not your experience. We will address this appropriately to be more consistent in our service delivery. We hope we have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
I wish I’d stayed somewhere else but it was late at night when I booked and I’ve had good experiences at extended stays in the past. Unfortunately the room I was placed in had an ac/heat unit that’s was so unbearably loud and clonking that I had to shut it off completely. It was 1230am and I was too tired to pack up and complain from the lady at the desk who wasn’t exactly welcoming. Then in the morning when I was getting ready, I kept smelling pee and realized the area on the floor where I had my bag was where the pee smell... read more
Business response:
Galya, thank you for taking the time to give us feedback on your stay. We apologize for the concerns you encountered while here. We work hard to provide a clean and comfortable environment; therefore, we regret the inconvenience caused. We are also sorry for the problems you had with the HVAC unit in your suite. We have discussed your review with our appropriate teams to ensure a better guest experience. We appreciate your patience and hope you will change your mind and give us another chance to make it up to you. Sincerely,... read more
Quiet location and close to Sandy Springs metro station Hotel is not well maintained and there was a smell of food in the room at checkin
Business response:
Virginie, thank you for sharing your experience at our hotel. We are glad you enjoyed the relaxing atmosphere and that our location worked well for you. However, apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely,... read more
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 4.3 star rating with 1,341 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.