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Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, h... read more
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Shower and toliet had hair in and on them... There wasn't any cups in the room.. Had to go to the front desk for them. When call down to the disk for them. The attendant was very rude hung up in my face. Went to get the cups she just handed them to me and walked off without uttering a single word... Unprofessional lacking people skills..
Business response:
The feedback provided in your review is much appreciated. I am sorry to hear that we did not meet your expectations due to cleanliness and customer service. As this hotel’s manager, I can assure you that I have meticulously reviewed this with my staff to ensure your experience is not repeated. Thank you for sharing your experience with us. We would love to have another chance to provide you with a better experience the next time you're in town.
Okay It was bad but wasn't great.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that you stay with us wasn't bad, but not great. To uphold our company's high standards, we will make sure we do better job of implementing great service to our guests moving forward. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Average Long-Term Stay Hotel Stayed here for over a month, from late Dec 2016 - early Feb 2017. Adequate facilities for an extended stay hotel. It's quiet, out of the way, convenient to most services and to central Atlanta. My biggest disappointment was the cleanliness of the room. Rooms seem only superficially cleaned. Clean sheets, clean towels, and a quick wipe down of obvious dirt. That's about all you get, unless you complain a lot. When I first moved into the room, it seemed clean and pleasant enough. But, upon closer... read more
Business response:
The feedback provided in your review is much appreciated. We appreciate the kind comments about the convenience of our location; however, we apologize that we did not meet your expectations in regards to cleanliness. I met with the staff, and we will continue to coach daily to ensure that housekeeping issues are not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better experience the next time you're in... read more
Nice hotel in the middle of everything. I have to admit, I was unsure about this hotel. However, once I entered it. I changed my mind. Not only was it clean but the staff was friendly and my room was perfect. Very clean and very neat. Highly recommended place to stay.
Business response:
It is so rewarding to read you had an excellent stay at our hotel. Thank you for your comments. We are pleased to see you valued our convenient location and that our clean rooms were able to change your mind about staying with us. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
decent there was a ton of noise coming from neighboring rooms and it caused me to not get any sleep. also, the cover on the bed was paper thin.
Business response:
Thank you for providing us with details about your stay. I am so disappointed that there were noise issues during your stay. Please accept my apology. To prevent this from happening again, my team is working diligently to stay on top of all noise occurrences Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Not Great for Business Trips This is an okay hotel. The staff is friendly enough, but they are not usually at the desk when you do need them. This hotel is an extended stay, and is probably fine for long term construction jobs, but it's not great for business. I needed fast wifi, but it was so slow I had to give up. When I tried to relax there were only about 20 channels on the TV. The room was fairly clean, but under the bed was littered. The kitchen wasn't nasty, but not clean either.
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 4.3 star rating with 1,341 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.