This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, h... read more
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Employee didnt give enough info at check in! ps I dont like that this website is forcing me to give a writen review. It should be my choice.
Business response:
The feedback provided in your review is much appreciated. I am sorry to hear that we did not provide yourself with all proper information at check-in. In response to your feedback, I am working diligently to coach my front-desk staff on the importance of conveying all proper information at check-in. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Good location. Satisfactory experience Room was comfortable, but not cleaned well. Parking great. Location great. Friendly staff.
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know that we have to continuously coach our housekeeping staff on a day to day basis. We are sorry for this issue, but are happy to read that we provided you with a great location, great parking and a hospitable staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Good Stay It was ok. Nothing that made me complain. However I stay at a lot of hotels and they could do a few things better, like faster wifi, stock the kitchen with the basics (I hate to have to ask for a bowl and a spoon - we rent a kitchenette for a reason), and the housekeepers could pay a little more attention to detail. I had a lot of trash under the bed for some reason. Overall the bed was comfy, the tv worked, the ac worked, I got a shower and felt safe so for a business trip it was just fine. A few tweaks and I wou... read more
It was good. The only thing was only one eye worked to cook on but I did not notify the front desk and the phone was not able to dial out.
All good.
Easy highway access Right from the start, the staff and hotel itself were impressive. Polite, professional, yet warm and friendly. The room was spotless and comfortable and the grounds were very well tended. It was also very quiet.
Business response:
It is so rewarding to see you had an excellent stay at our hotel. I am glad to see from check in to check out, you received memorable customer service and suitable accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Descent hotel The hotel was descent. I was very nervous as to what we were going to get as it was a last minute emergency booking, but everything seemed okay. Cons:Only complaint was that we paid for a queen size bed and what ew had definitely could not be bigger than a full size. I do wish more of the functions of the hotel were explained at check in. For example we were never told when breakfast would be served, and never told how the cleaning service worked until we asked. Those are things I expect to be shared upon arri... read more
Business response:
Thank you for providing us with details about your stay. I am delighted to read your remarks about your experience being better than you expected. However, I am very sorry that we were not able to meet your standards 100%. In response to your feedback, I will be addressing our staff on the high-level of customer service and communication that must be shown to guests at all times. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 4.3 star rating with 1,341 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.