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Extended Stay America - Atlanta - Perimeter - Hammond Drive
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1050 Hammond Dr., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
We stayed in two different rooms and both were so dirty. We even saw small roaches in one of them. They need a major update.
Business response:
Mari, we apologize and regret the inconvenience caused due to the cleanliness issues you encountered in your room. We have checklists in place to inspect every suite after it has been serviced. We are working with our housekeeping and pest control teams to reiterate the importance of our daily checklists to ensure this isn't repeated. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
The only problem I had with our room is that the room had roaches and the water pressure was bad.
Business response:
Thank you for taking the time to share your feedback at Extended Stay America. We are pleased to see you had a pleasant time with us, but we regret the issues you encountered. We have shared your feedback with the appropriate team involved. We hope you will consider coming back so we can make your next visit pleasant in every respect. Sincerely, Hotel Management
Location was great... the property itself was not well-kept (pieces of trash on the floors and steps outside the room room and in the parking lot. The room itself was adequate, but nothing to cause us to recommend it to others.
Business response:
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and that our location was perfect for your needs. However, please accept my sincerest apologies for the issues you encountered while you here. Your concern will be shared with our team so that corrective measure can be taken. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Kevin, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Stephen, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Joseph, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
The place almost looks like an apartment complex. My stay here was nice and quiet. Check out is at 11am but housekeeping came knocking 10:15am while I was still getting dressed. Still a pleasant stay
Business response:
Thank you so much for the positive review. It’s a pleasure knowing your visit with us was an enjoyable one. We value your feedback as it will help us improve our service moving forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Hammond Drive
How is Extended Stay America - Atlanta - Perimeter - Hammond Drive rated?
Extended Stay America - Atlanta - Perimeter - Hammond Drive has a 4.3 star rating with 1,377 reviews.
When is Extended Stay America - Atlanta - Perimeter - Hammond Drive open?
Extended Stay America - Atlanta - Perimeter - Hammond Drive is open now. It will close tomorrow at 12:00 a.m.